Case Study

National Card Processor Replaces Legacy System with Modern Merchant Risk Platform

Seamless TSYS integration allows a US payment processor to manage merchant risk within the FraudNet platform, their primary system of record.

Company Profile

Leading National Card Acquirer and Processor

This national acquirer and processor serves US businesses with over 25 years of trusted payment processing experience. They provide custom-tailored solutions across credit, debit, EBT card processing, electronic check conversion, and gift card programs.

  • Serves diverse business types from retail to high-risk merchants.
  • Processes Visa, MasterCard, Discover, and American Express transactions.
  • Specializes in payment gateway and high-risk merchant accounts.
The Challenge

Limited Visibility into Portfolio Risk and Compliance.

The company relied on TSYS for transaction processing, but used another provider for risk management. The provider’s system couldn't provide the portfolio visibility needed for effective merchant risk and compliance oversight, creating barriers to understanding the actual merchant risk across their diverse client base.

Complex TSYS integration requirements made switching risk platforms appear nearly impossible. They needed a modern system of record that could handle the technical complexity of TSYS data while delivering better visibility into their merchant portfolio for risk and compliance management. Their legacy tools couldn't scale with their position as a major national processor serving businesses across all risk profiles.

The Solution

Comprehensive Platform Becoming Primary System of Record

FraudNet became the company's primary system of record for merchant risk amangement, delivering seamless TSYS integration alongside purpose-built capabilities for comprehensive portfolio oversight.

System of Record Infrastructure

The company now relies entirely on FraudNet for merchant risk management, replacing its former system as its authoritative source for merchant risk intelligence, compliance status, and portfolio health metrics.

Complete Portfolio Visibility

The platform unified merchant risk and intelligence across the entire portfolio, from standard retail merchants to high-risk accounts, enabling data-driven decisions and proactive oversight that was impossible with fragmented legacy systems.

Enhanced Alerting and Policy Monitoring

After identifying gaps in alerting capabilities, rules, UI functionality, and workflows, FraudNet delivered post-batch alerting, new Policy Monitoring targets and rules, and an intuitive user interface, instrumental for a national acquirer serving diverse business types.

Direct TSYS Integration and Data Orchestration

FraudNet mapped complex legacy data structures, orchestrated data flow across the company's processing infrastructure, and integrated TSYS to streamline the process, eliminating months of development work and enabling the transition without operational disruption.

Results at a Glance

Modern Risk Platform needed for National Scale Operations

FraudNet's comprehensive platform transformed the company's merchant risk capabilities, providing the visibility and control needed to maintain its position as a major national processor.

50%
reduction in implementation time.
100%
portfolio visibility across all merchant risk segments.
1
system of record for merchant risk management.
Testimonials

We needed more than just a fraud tool. We needed a true system of record that could integrate with TSYS and provide real visibility into our merchant portfolio. FraudNet built the exact capabilities we needed. Moving from our old provider to this modern platform has transformed how we manage risk and compliance across our entire merchant base.

VP of Risk Management

Why FraudNet

Purpose-Built for National Processor Requirements

FraudNet's platform expertise and TSYS integration capabilities made them the natural choice to replace legacy systems and become the company's overall risk solution.

Proven ability to serve major national processors and scale as they grow.
Custom-built enhancements addressing specific operational gaps.
Comprehensive policy monitoring for diverse merchant portfolios.
Direct TSYS integration and data orchestration capabilities.
Modern Risk Platform needed for National Scale Operations
Modern Risk Platform needed for National Scale Operations

Modern Risk Platform needed for National Scale Operations

Modern Risk Platform needed for National Scale Operations

FraudNet's comprehensive platform transformed the company's merchant risk capabilities, providing the visibility and control needed to maintain its position as a major national processor.

FraudNet's comprehensive platform transformed the company's merchant risk capabilities, providing the visibility and control needed to maintain its position as a major national processor.

1

system of record for merchant risk management.

100%

portfolio visibility across all merchant risk segments.

50%

reduction in implementation time.

Why FraudNet

Purpose-Built for National Processor Requirements

FraudNet's platform expertise and TSYS integration capabilities made them the natural choice to replace legacy systems and become the company's overall risk solution.

Proven ability to serve major national processors and scale as they grow.
Custom-built enhancements addressing specific operational gaps.
Comprehensive policy monitoring for diverse merchant portfolios.
Direct TSYS integration and data orchestration capabilities.

Ready to Transform Your Fraud Prevention Strategy?