Glossary

Account Takeover (ATO)

What is Account Takeover (ATO)?

Account Takeover (ATO) is a type of cyber attack. An unauthorized user gains control of a user's account.

Typically, attackers use stolen credentials to access accounts. This can lead to identity theft, financial loss, or fraud.


Analyzing Account Takeover (ATO)

Methods of Account Takeover

Account Takeover often begins with phishing or malware attacks. These methods enable attackers to acquire user credentials. Once obtained, these credentials are used to access accounts.

Attackers may also use data breaches to obtain credentials. With these, they can infiltrate multiple accounts. The widespread use of similar passwords across sites exacerbates this vulnerability.

Consequences of Account Takeover

The impact of ATO extends beyond immediate financial losses. Victims may experience emotional distress due to unauthorized transactions. Additionally, their personal information may be exploited further.

Businesses also suffer reputational damage from ATO incidents. Customers may lose trust, leading to decreased loyalty. Companies face potential regulatory fines for failing to protect user data.

Prevention Strategies

Users should enable multi-factor authentication (MFA) to enhance security. MFA adds an extra layer of protection, requiring more than just a password. This makes unauthorized access more difficult for attackers.

Regularly updating passwords and using unique ones for different accounts is crucial. Users should also remain vigilant, avoiding suspicious emails and maintaining updated antivirus software.

The Role of AI and Machine Learning

AI and machine learning can help detect ATO attempts. These technologies analyze user behavior patterns. Deviations from normal activity can trigger alerts for potential takeovers.

Businesses can integrate AI-driven solutions into their security systems. This proactive approach helps in identifying threats in real-time. Early detection can significantly mitigate potential damages.


Use Cases of Account Takeover (ATO)

Banking Fraud

In the banking sector, ATO incidents can lead to unauthorized transactions, draining customer accounts, and damaging trust. Compliance officers must monitor for unusual login patterns and implement multi-factor authentication to safeguard against such fraudulent activities.

E-commerce Exploitation

E-commerce platforms are prime targets for ATO, where cybercriminals use compromised accounts to make unauthorized purchases. Compliance teams should focus on detecting unusual purchasing behavior and ensuring secure customer authentication processes to mitigate these risks.

Loyalty Program Abuse

Cybercriminals often target loyalty programs to redeem points fraudulently. Compliance officers need to be vigilant about irregular redemption patterns and ensure robust security measures are in place to protect customer rewards and maintain program integrity.

Software Subscription Misuse

For software companies, ATO can result in unauthorized access to premium features or sensitive data. Compliance officers should implement strong user authentication protocols and monitor access logs to prevent unauthorized account access and protect company assets.


Based on the latest data available, here are some key statistics about Account Takeover (ATO) fraud:

Account Takeover Statistics

  • Account takeover cases increased by 13% in 2024 compared to 2023, while multi-accounting incidents rose by 10% year-over-year. One in three attacks now leverages AI-generated deepfakes. Global ATO fraud losses have reached nearly $13 billion in 2024 and are forecasted to climb to $17 billion in 2026. Source

  • Cyberattacks using compromised credentials have surged 71% year-on-year, with over 6.8 million accounts listed for sale on criminal marketplaces in 2024. In Q1 2025, sales of stolen airline accounts increased by more than a third over the previous quarter, with these accounts selling for nearly $30 each. More than 13,000 accommodation and hotel account sales were identified in the same period, with an average sale price of $4.15 per stolen account. Source


How FraudNet Can Help with Account Takeover (ATO)

FraudNet's advanced AI-powered platform is designed to tackle Account Takeover (ATO) by providing real-time detection and prevention of unauthorized account access. By leveraging machine learning and anomaly detection, FraudNet identifies suspicious behavior patterns and alerts businesses before any damage occurs, ensuring both security and customer trust. With customizable tools, businesses can seamlessly integrate FraudNet's solutions into their existing systems to effectively combat ATO threats and maintain operational efficiency. Request a demo to explore FraudNet's fraud detection and risk management solutions.


Frequently Asked Questions About Account Takeover (ATO)

  1. What is Account Takeover (ATO)? Account Takeover (ATO) is a form of identity theft where a malicious actor gains unauthorized access to a victim's online account, often to steal information, commit fraud, or cause harm to the account holder.

  2. How do cybercriminals perform an Account Takeover? Cybercriminals typically perform ATO through methods like phishing attacks, credential stuffing, using stolen credentials from data breaches, or exploiting weak passwords.

  3. What are the common signs of an Account Takeover? Common signs include unexpected changes to account settings, unfamiliar transactions or activities, receiving notifications of login attempts from unknown locations, and being locked out of your account.

  4. What are the potential consequences of an Account Takeover? Consequences can range from financial loss, unauthorized purchases, damage to personal or business reputation, loss of personal data, and potential legal issues.

  5. How can I protect myself from Account Takeover? Protect yourself by using strong, unique passwords for each account, enabling two-factor authentication, being cautious of phishing attempts, and regularly monitoring your account activity.

  6. What should I do if I suspect my account has been taken over? Immediately change your passwords, contact the service provider for assistance, monitor your accounts for unusual activity, and consider reporting the incident to the authorities.

  7. Are there tools or services that can help prevent Account Takeover? Yes, there are password managers, security software, and services that offer identity theft protection and monitoring, which can help prevent ATO.

  8. How does two-factor authentication help prevent Account Takeover? Two-factor authentication adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone, making it harder for attackers to gain access even if they have your password.

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