User-Friendly Fraud Case Management for Remittance Companies

Streamline fraud detection, enhance compliance, and reduce costs with AI-driven case management tailored for remittance companies.

Is Your Remittance Service Struggling with These Critical Challenges?

Discover solutions to streamline operations, reduce fraud, and enhance trust in your remittance service by addressing critical challenges.

High Exposure To Identity Fraud

Synthetic IDs and ATOs exploit thin-file migrants, causing chargebacks, lost float, and mistrust.

Manual Compliance Workflows

Analysts toggle between KYC, AML, and payment systems, slowing onboarding and raising error risk.

Excessive False Positives

Rigid rules block legitimate first-time senders, driving abandoned transfers and costly support calls.

Rising Investigation Costs

Case backlogs, multi-currency reviews, and dispute handling erode already thin remittance margins.

Fraudnet: Transform Fraud Prevention with Smart Solutions

Enhance security, streamline operations, and protect profits with Fraudnet's comprehensive solutions for remittance companies.

Entity Screening

Continuous PEP, sanction, and synthetic ID checks in one pass

Real-Time Transaction Monitoring

Millisecond risk scoring for every cross-border transfer

Behavioral Anomaly Detection

Flags device, geo, or payout pattern shifts instantly

Unified Case Management

Central hub for triage, evidence, and audit trails

Key Capabilities For Remittance companies

Accelerated Investigations

Streamline your investigation process with customizable workflows, slashing manual review time. Empower your team to resolve high-risk cases swiftly, boosting efficiency and enabling quicker cross-border transactions, all while maintaining robust security and compliance standards to protect your business and customers.

Enhanced Collaboration

Streamline your operations by uniting fraud, compliance, and risk teams on a single, intuitive dashboard. Ensure consistent, jurisdiction-spanning decisions that enhance efficiency and reliability, while safeguarding your remittance services against threats and instilling trust in your global customer base.

Data-Driven Decision Making

Unlock the power of unified analytics to uncover hidden patterns, drastically reducing false positives. Safeguard your legitimate customers while enhancing trust and efficiency. Empower your remittance business to make smarter, data-driven decisions that protect both your clients and your margins.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

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FAQs

What is remittance fraud case management?

Remittance fraud case management involves the processes and strategies used to identify, investigate, and resolve fraudulent activities related to money transfers. This includes monitoring transactions for suspicious activities, managing alerts, conducting investigations, and collaborating with law enforcement agencies. Effective case management helps remittance companies minimize financial losses, comply with regulatory requirements, and protect customer trust.

How can technology assist in managing remittance fraud cases?

Technology plays a crucial role in managing remittance fraud cases by providing tools for real-time transaction monitoring, data analytics, and automated alert systems. Advanced software can analyze patterns and detect anomalies, flagging suspicious transactions for further investigation. Additionally, case management platforms streamline workflows, document findings, and facilitate communication among stakeholders, enhancing efficiency and effectiveness in fraud management.

What are common indicators of remittance fraud?

Common indicators of remittance fraud include unusual transaction patterns, high-value transfers to high-risk countries, frequent transfers below reporting thresholds, mismatched sender and recipient information, and transactions initiated from unknown or suspicious IP addresses. These red flags help fraud analysts identify potential fraudulent activities and prioritize cases for further investigation.

How can remittance companies prevent fraud?

Remittance companies can prevent fraud by implementing robust security measures, such as multi-factor authentication, transaction limits, and real-time monitoring systems. They should also conduct regular employee training on fraud awareness, establish clear protocols for handling suspicious activities, and collaborate with industry peers and regulators to share intelligence on emerging threats. Maintaining up-to-date technology and continuously assessing and improving internal controls are also essential.

What role do regulatory requirements play in remittance fraud case management?

Regulatory requirements play a significant role in remittance fraud case management by setting standards for anti-money laundering (AML) and counter-terrorist financing (CTF) practices. Compliance with these regulations involves conducting customer due diligence, reporting suspicious activities, and maintaining comprehensive records. Regulators may also require remittance companies to implement risk-based approaches and undergo regular audits to ensure effective fraud prevention and detection strategies.

How should remittance companies handle suspected fraud cases?

When handling suspected fraud cases, remittance companies should follow a structured approach that includes promptly freezing suspicious transactions, conducting thorough investigations, and gathering evidence. They should document all findings and actions taken, report the incident to relevant authorities if required, and notify affected customers. Engaging with law enforcement and cooperating with other financial institutions may also be necessary to resolve the case and prevent further fraudulent activities.