User-Friendly Fraud Case Management for B2B Payment Companies

Streamline fraud case management with automated workflows, centralized data, and real-time alerts for faster, more effective resolutions.

Are Manual Processes and Fragmented Systems Slowing Down Your Fraud Management?

Streamline your fraud management by eliminating manual processes and unifying systems, enhancing efficiency and reducing costly errors.

Manual Case Management

B2B payment teams still juggle spreadsheets, emails, and tickets to track fraud cases, making hand-offs messy, slowing investigations, and increasing costly errors.

Fragmented Data Access

Transaction, KYC, and device intel live in separate gateways and banks, forcing analysts to swivel between systems and miss cross-channel fraud patterns.

Slow Response Times

Without automated triage, suspicious high-value invoices linger for hours, exposing corporate clients to chargebacks, lost funds, and damaged trust.

Compliance Challenges

Manually compiling audit trails for PCI, SOX, and regional AML rules drains staff time and risks gaps that can trigger fines or partner scrutiny.

Transform Fraud Defense with FraudNet's Cutting-Edge Solutions

Streamline B2B payment fraud management with centralized, automated tools to improve efficiency and reduce errors.

FraudNet Case Management

Centralizes all cases, tasks & evidence for seamless, team-wide fraud resolution.

Automated Workflow Tools

Rules-driven workflows auto-assign, escalate, and close cases, cutting manual effort.

Real-Time Alert System

Instant alerts flag suspicious B2B activity so you stop fraud before funds move.

Integrated Reporting Features

One-click reports deliver audit trails & KPIs for regulators, clients, and execs.

Key Capabilities For Business to Business (B2B) Payment companies

Accelerated Investigations

Harness the power of AI-native scoring and automated evidence collection to slash investigation times by up to 60%. This efficiency not only accelerates your workflow but also empowers your analysts to focus on strategic, high-value tasks that drive business growth.

Improved Decision-Making

Gain a comprehensive view of risk with our consolidated dashboards, which provide real-time insights across merchants, channels, and geographies. Equip your B2B payment teams with the confidence to make informed decisions and swiftly address potential threats, enhancing security and efficiency.

Streamlined Compliance Reporting

Effortlessly streamline your compliance reporting with built-in audit logs, role-based access, and exportable reports. Simplify PCI and AML examinations, drastically reducing preparation time and ensuring your team stays focused on what truly matters—driving business growth and maintaining seamless operations.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

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FAQs

What types of payment fraud can detection software identify?

Detection software can identify multiple fraud types, including account takeover, phishing attacks, invoice fraud, and business email compromise. It also detects anomalies in transaction patterns that may indicate fraudulent activities, such as large, unexpected transactions or frequent attempts at unauthorized access. By using machine learning algorithms and pattern recognition, these tools provide businesses with timely alerts, helping them to mitigate risks and protect their financial assets.

How can AI and machine learning help in managing payment fraud cases?

AI and machine learning enhance fraud detection by analyzing vast amounts of transaction data to identify patterns and anomalies that may signify fraud. These technologies can adapt to new fraud tactics by learning from past incidents, making them effective in predicting and preventing future fraud. They automate the review process, reduce false positives, and ensure timely detection, enabling businesses to focus on genuine threats while maintaining workflow efficiency.

What steps should a business take immediately after detecting a fraudulent transaction?

Upon detecting a fraudulent transaction, a business should immediately suspend the affected account to prevent further unauthorized activity. Next, they should investigate the transaction details, notify the relevant financial institutions, and engage their internal fraud response team. It’s crucial to document all findings and actions taken for future reference. Communication with the affected parties, including clients and partners, is essential to mitigate reputational damage and ensure transparency.

How often should businesses update their fraud detection systems?

Businesses should update their fraud detection systems regularly, ideally in line with technological advancements and emerging fraud trends. Regular updates, at least quarterly, ensure that the systems can recognize new fraud tactics and incorporate the latest security protocols. Additionally, businesses should conduct periodic reviews and audits of their systems to ensure their effectiveness and make necessary adjustments based on any identified vulnerabilities or changes in business operations.

What role does employee training play in preventing B2B payment fraud?

Employee training is crucial in preventing B2B payment fraud as it raises awareness about potential threats and teaches staff how to recognize and respond to suspicious activities. Training programs should cover phishing scams, secure handling of sensitive information, and the importance of adhering to company security policies. Well-informed employees are less likely to fall victim to social engineering tactics, thereby acting as an essential line of defense against fraud.

Why is it important for businesses to have a fraud response plan?

A fraud response plan is vital because it provides a structured approach for dealing with fraud incidents, minimizing financial loss and reputational damage. It outlines the roles and responsibilities of team members, communication strategies, and steps for containment and recovery. Having a plan in place ensures a swift and effective response, reducing downtime and preserving client trust. Additionally, it helps businesses comply with legal and regulatory requirements related to fraud management.