Are Chargebacks, Dispute Complexities, and Fraud Visibility Issues Draining Your Resources?
Streamline your payment processes, reduce financial risks, and enhance client trust with our comprehensive chargeback and fraud solutions.
High Chargeback Exposure
Large-ticket, recurring B2B payments attract fraudsters and disputed invoices, creating disproportionate financial risk, network fines, and damaged partner trust.
Complex Dispute Workflows
Multiple buyers, long sales cycles, and custom contracts make evidence gathering and deadline management labor-intensive for finance and risk teams.
Limited Fraud Visibility
Legacy tools silo acquirer, gateway, and ERP data, leaving analysts blind to cross-channel signals that could pre-empt fraudulent transactions.
Confusing Billing Descriptors
Generic descriptors on consolidated statements cause AP teams to flag legitimate charges, escalating avoidable chargebacks and straining client relationships.
Transform Payments with FraudNet's Cutting-Edge Solutions
Streamline B2B payments, reduce chargebacks, and enhance fraud prevention with FraudNet's comprehensive solutions.
AI-Native Fraud Analytics
Blocks high-risk orders in real time with adaptive machine learning.
Unified Case Hub
Centralizes evidence, deadlines, and communication for every dispute.
Dynamic Billing Descriptors
Adds clear names and contacts to invoices and card statements.
Proactive Buyer Alerts
Notifies clients of pending renewals or unusual spend instantly.
Real-Time, AI-Native Detection
Experience unparalleled security with FraudNet's lightning-fast transaction scoring. By integrating payment, device, and behavioral data, it intercepts suspicious B2B orders before they process, drastically reducing chargebacks and safeguarding your business from fraud at its very origin.
End-to-End Dispute Automation
Streamline your dispute management with a centralized dashboard that automates evidence collection, response drafting, and deadline tracking. Reduce manual workload and boost win rates for both card and ACH transactions, ensuring smoother operations and enhanced financial outcomes for your B2B payments.
Customizable Billing Intelligence
FraudNet customizes billing descriptors and dispatches confirmation emails automatically, ensuring Accounts Payable teams instantly recognize legitimate charges. This reduces "unrecognized transaction" disputes, safeguarding your client relationships and streamlining your payment processes with unparalleled clarity and efficiency.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is a chargeback in the context of B2B payments?
A chargeback in B2B payments occurs when a buyer disputes a transaction, prompting their bank to reverse the payment. This can happen due to various reasons such as unauthorized transactions, non-receipt of goods/services, or dissatisfaction with the product. Chargebacks can be costly and time-consuming for businesses, impacting cash flow and customer relationships, making it crucial to implement effective chargeback reduction strategies.
How can B2B companies reduce chargebacks?
B2B companies can reduce chargebacks by implementing clear communication and documentation practices, ensuring accurate billing, and using fraud detection tools to verify transactions. It's also essential to provide excellent customer service and resolve issues promptly. Offering multiple secure payment methods and maintaining transparent terms and conditions can further minimize the risk of chargebacks, fostering trust and reducing disputes.
What role does transaction documentation play in chargeback reduction?
Transaction documentation is crucial in chargeback reduction as it provides evidence to support the validity of a transaction. Detailed records, including invoices, delivery confirmations, and communication logs, can help dispute chargeback claims effectively. Accurate documentation ensures transparency and can quickly resolve misunderstandings, reducing the likelihood of chargebacks and strengthening the business relationship between parties.
Why is it important to have a clear refund policy?
A clear refund policy is vital as it sets customer expectations and provides guidelines for resolving disputes amicably without escalating to chargebacks. It outlines the conditions under which refunds are granted, the process for requesting them, and any applicable timeframes. By proactively addressing potential issues, businesses can enhance customer satisfaction, reduce chargeback occurrences, and maintain positive relationships with their clients.
How does fraud detection software assist in chargeback reduction?
Fraud detection software helps in chargeback reduction by identifying potentially fraudulent transactions before they are processed. It analyzes patterns and anomalies in transaction data to flag suspicious activities, allowing businesses to take preventive measures. By reducing fraudulent charges, companies can decrease the number of chargebacks, safeguarding their revenue and maintaining trust with their clients.
What impact do chargebacks have on a B2B company’s reputation?
Chargebacks can significantly impact a B2B company's reputation, as frequent disputes may indicate poor service or unreliable products. This can lead to a loss of trust among existing and potential clients, damaging business relationships and affecting future sales. By managing chargebacks effectively and ensuring customer satisfaction, companies can enhance their reputation, demonstrating reliability and commitment to quality service.