Creating a Frictionless Customer Experience for Cross-Border Payments

Enhance transaction security, streamline compliance, and reduce fraud risks in cross-border payments with seamless, real-time solutions.

Are Compliance Challenges and Hidden Risks Slowing Down Your Cross-Border Payments?

Enhance compliance, transparency, and security to accelerate cross-border payments and protect your business from hidden risks.

Heightened AML Compliance Burden

Global rules from FATF, OFAC, and local regulators change rapidly, forcing cross-border PSPs to juggle new watchlists, reporting formats, and audits—driving up compliance costs and slowing payment velocity.

Lack of Transparency in End-User Identity

Payers and recipients can transact through aliases, layered accounts, and varied documents, making it hard for providers to verify true identities, satisfy KYC mandates, and deliver a smooth customer journey.

Elevated Risk of Money Laundering & Mule Accounts

Fraud rings exploit international routes to move illicit funds quickly. Detecting mule networks across jurisdictions is difficult, exposing operators to regulatory fines and reputational damage.

Transaction Laundering & Hidden Counterparties

Illicit merchants mask their activity behind legitimate storefronts or third-party processors, creating hidden flows that bypass standard checks and jeopardize both compliance standing and customer trust.

Boost Compliance & Security with Fraudnet Solutions

Boost compliance, reduce fraud, and accelerate transactions for Cross-Border Payment companies with Fraudnet's smart solutions.

Ongoing AML & Sanctions Screening

Auto-rechecks entities against global lists in real time.

Real-Time Transaction Monitoring

Scores cross-border payments in milliseconds for risk.

Policy Monitoring Engine

Flags refund spikes, chargebacks, and volume anomalies.

Entity Risk Analytics for KYB

Assesses businesses with global data to streamline onboarding.

Key Capabilities For Cross-Border Payment companies

Enhanced Compliance Efficiency

Effortlessly navigate evolving AML and sanctions mandates with our ongoing, automated screening. Boost compliance without increasing your team size, significantly cutting down on manual reviews and audit prep time, ensuring your cross-border payment operations remain efficient and cost-effective.

Improved Fraud Detection

Our AI-driven models analyze device, location, transaction speed, and user behavior to effectively intercept mule activities and transaction laundering. Safeguard your network by preventing illicit funds from slipping through, ensuring compliance, and maintaining the integrity of your cross-border payment operations.

Streamlined Onboarding Processes

Our dynamic KYB scoring system quickly identifies risky entities, enabling seamless onboarding for low-risk merchants and thorough analysis for higher-risk cases. This approach reduces onboarding friction and drop-off rates, optimizing your acquisition process and enhancing your cross-border payment operations.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

Speak with our Solutions Expert Today

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FAQs

What is cross-border frictionless customer experience (CX)?

Cross-border frictionless CX refers to creating a seamless, hassle-free experience for customers engaging in international transactions. This involves simplifying processes such as currency conversion, payment methods, shipping, and customs procedures to ensure that customers from different countries can interact with a business as smoothly as possible, without the usual barriers and complexities typically associated with cross-border transactions.

Why is a frictionless experience important for cross-border transactions?

A frictionless experience is crucial for cross-border transactions because it enhances customer satisfaction and loyalty by removing barriers that can lead to cart abandonment and dissatisfaction. It allows businesses to tap into international markets more effectively, increasing their global reach and customer base. By ensuring ease of use, transparency, and trust, businesses can improve conversion rates and compete better in the global marketplace.

What are the common challenges in cross-border customer experiences?

Common challenges in cross-border customer experiences include language barriers, currency conversion issues, differing payment preferences, regulatory compliance, logistical complexities, and cultural differences. Addressing these challenges requires a comprehensive strategy that includes localized content, multiple payment options, compliance with international laws, efficient shipping and returns processes, and customer support tailored to diverse international markets.

How can businesses ensure payment security in cross-border transactions?

Businesses can ensure payment security in cross-border transactions by implementing robust fraud detection systems, utilizing secure payment gateways, adhering to international security standards such as PCI DSS, and offering diverse, trusted payment methods. Additionally, educating customers about secure transaction practices and ensuring data encryption can help mitigate the risks associated with cross-border payments, enhancing customer trust and confidence.

What role does technology play in enhancing cross-border CX?

Technology plays a pivotal role in enhancing cross-border CX by providing tools and solutions that streamline processes and personalize customer interactions. Technologies such as AI and machine learning can analyze customer data to offer personalized recommendations, while automation can speed up order processing and shipping. Additionally, advanced analytics can help businesses understand and anticipate the needs of international customers, leading to more tailored and effective service offerings.

How can businesses effectively localize their services for international customers?

Businesses can effectively localize their services for international customers by translating and culturally adapting their website content, offering multiple currency and payment options, and ensuring compliance with local regulations. Additionally, providing customer support in multiple languages and understanding local customer preferences and behaviors can significantly improve the customer experience. Collaborating with local partners and leveraging local marketing strategies can also enhance localization efforts.