eBook: Building a Lean, High Impact Fraud Program - Understanding Alert Fatigue and Its Impact on Your Team
December 5, 2025
Stop Drowning in False Positives
Fraud teams are under pressure from every direction: rising volumes, stricter oversight, and customers who expect instant, frictionless experiences. But instead of focusing on real risk, many teams are buried in false positives, resulting in noisy queues, endless manual reviews, and burnout, better known as "alert fatigue".
This is your comprehensive guide to breaking the cycle, with practical strategies to reduce noise, sharpen your rules and workflows, and focus time and effort on cases that truly matter. Learn step-by-step how to redesign or improve your operations, making them leaner, smarter, and more scalable.

Highlights include:
- What alert fatigue is, what it looks like inside fraud teams, and how to measure its impact.
- The most common drivers of noise: rule sprawl, poor segmentation, weak data, and legacy workflows.
- Practical tactics to reduce false positives and shrink review queues without weakening controls.
- Ways to use scoring, automation, and smarter decisioning to protect more good customers.
- and more!

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