User-Friendly Fraud Case Management for P2P Payment Companies

Streamline fraud investigations, ensure compliance, and enhance customer experience with real-time monitoring and intelligent automation.

Is Your Fraud Prevention Strategy Leaving Gaps and Frustrating Customers?

Strengthen your fraud defenses, streamline compliance, and enhance user trust to prevent revenue loss and improve satisfaction.

Hidden Cross-Channel Attacks

Siloed P2P, ACH, and card data stop you from seeing coordinated fraud, exposing users and revenues.

Audit-Intensive Compliance

Keeping PCI DSS v4.0, PSD2 SCA, and state mandates current drains teams and risks costly findings.

Customer-Eroding False Declines

Rigid rules misclassify trusted senders or recipients, sparking support tickets and driving users to rivals.

Manual, Slow Case Workflows

Analysts juggle spreadsheets, email, and chat to investigate P2P claims, inflating losses and headcount.

FraudNet: Revolutionizing Fraud Prevention and Compliance Solutions

Close fraud gaps and enhance customer satisfaction with FraudNet’s seamless solutions for P2P payment companies.

FraudNet Real-Time Scoring

Scores every P2P transfer in ms to flag fraud early.

FraudNet Smart Case Manager

Auto-prioritizes alerts and guides analysts in one hub.

FraudNet Unified Data Lake

Combines wallet, card, ACH data for 360° visibility.

FraudNet Compliance Guard

Auto-updates rules and exports audit-ready reports.

Key Capabilities For Peer-to-Peer (P2P) Payment companies

Real-Time, AI-Native Detection

Our cutting-edge AI-native detection scores transactions in milliseconds, adapting to ever-changing P2P fraud tactics. This ensures fraudulent transfers are blocked instantly, safeguarding your platform and user funds before any money changes hands. Stay ahead of threats and protect your reputation.

One-Click Case Resolution

Streamline your fraud investigations with our unified console. Automatically route tasks, link crucial evidence, and log decisions seamlessly. Experience up to 60% faster resolution times, freeing your team to focus on delivering exceptional service and growing your P2P network.

Lower False Positives, Happier Users

Enhance your customer experience with precision risk models that accurately identify trustworthy senders. Minimize false declines, reduce support inquiries, and increase transaction volumes. Keep your users satisfied and loyal, all while optimizing your operational efficiency and boosting your bottom line.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

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FAQs

What is P2P fraud case management?

P2P fraud case management involves the processes and tools used to identify, investigate, and respond to fraudulent activities within peer-to-peer payment systems. This includes monitoring transactions for suspicious activities, verifying user identities, and coordinating with law enforcement if necessary. Effective case management helps minimize financial losses and protects the integrity of the payment platform.

How can P2P platforms detect fraudulent activities?

P2P platforms can detect fraudulent activities by implementing advanced fraud detection tools that utilize machine learning and artificial intelligence. These tools analyze transaction patterns, flagging anomalies that may indicate fraud. Additionally, real-time monitoring, user behavior analytics, and heuristic rules are employed to identify and halt suspicious transactions before they are completed.

What are common types of fraud in P2P payment systems?

Common types of fraud in P2P payment systems include account takeover, where a fraudster gains unauthorized access to a user's account, phishing scams that trick users into revealing sensitive information, and money laundering through transaction manipulation. Other tactics can involve fraudulent chargebacks, synthetic identity fraud, and social engineering attacks targeting users to divulge personal information.

How do P2P fraud case management systems protect user data?

P2P fraud case management systems protect user data by implementing robust encryption protocols, ensuring secure data storage and transmission. They also adhere to compliance standards such as GDPR or PCI DSS, which mandate stringent data protection measures. Regular audits, access controls, and user authentication processes are also key to safeguarding sensitive information against unauthorized access.

What role does user education play in preventing P2P fraud?

User education is crucial in preventing P2P fraud as it empowers users to recognize and avoid potential scams. Educating users about the importance of strong passwords, recognizing phishing attempts, and understanding the platform's security features can significantly reduce the risk of fraud. Regular updates and resources on emerging threats help keep users informed and vigilant against new fraud tactics.

How can P2P platforms respond to detected fraud effectively?

P2P platforms can respond to detected fraud effectively by having a well-defined incident response plan in place. This includes quickly freezing suspicious accounts, conducting thorough investigations, and reversing unauthorized transactions where possible. Collaboration with law enforcement and sharing insights with other financial institutions can help track down fraudsters. Continuous system updates and learning from past incidents also enhance future fraud prevention measures.