Boost customer trust and block fraud with real-time detection and AI-driven risk management, ensuring secure P2P transactions.
Safeguard your platform with solutions that reduce fraud, protect customer trust, and prevent costly reimbursements and reputational damage.
Credential stuffing and phishing give fraudsters control of customer wallets, forcing costly reimbursements and damaging brand trust.
Scams such as romance or fake-invoice schemes trick users into sending money, leaving platforms blamed for poor safeguards.
Instant payouts mean fraudulent transfers settle in seconds, leaving almost no window to intervene or recall funds.
Fraudsters blend real and fictitious data to open P2P accounts, quietly building credit before large cash-outs.
Safeguard your P2P platform with FraudNet, reducing fraud and boosting user trust effortlessly.
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
Approve more valid transactions confidently.
Experience double-digit reductions in fraud-related chargebacks
Save time and resources while securing your revenue.
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
P2P fraud occurs when unauthorized transactions are made through peer-to-peer payment platforms, often resulting in financial loss for the customer. Fraudsters may exploit weak security measures or deceive users into sending money under false pretenses. This affects customers by potentially compromising their financial security and trust in the platform, leading to stress and inconvenience as they attempt to resolve the fraudulent activities and recover lost funds.
Signs of P2P fraud include unexpected transaction notifications, unauthorized payments, or requests for personal information from unknown sources. Other indicators may be sudden changes in account activity or receiving messages that urge immediate action, often using fear tactics. It's essential for users to regularly monitor their account activity, be cautious of unsolicited requests, and verify the identity of individuals requesting payments to mitigate the risk of fraud.
If you suspect P2P fraud, immediately contact the customer service team of your P2P payment platform to report the issue. Secure your account by changing your passwords and reviewing recent transactions for any unauthorized activity. It's also advisable to notify your bank and monitor your financial statements closely. Consider filing a police report if necessary and stay informed about the platform's fraud policies to understand your rights and possible recourse.
P2P payment platforms employ various security measures to protect users from fraud, such as encryption, two-factor authentication, and transaction monitoring. They also use machine learning algorithms to detect unusual activity and may offer user education on recognizing fraud attempts. Platforms typically have dedicated support teams to assist users in recovering lost funds and may have insurance policies or guarantees to reimburse customers in certain fraud cases.
To prevent P2P fraud, users should enable security features like two-factor authentication and use unique, strong passwords for their accounts. Avoid sharing personal information or payment details with unverified contacts. Be wary of unsolicited messages or requests and always verify the identity of individuals before sending money. Regularly monitor account activity for any discrepancies and keep software and apps updated to protect against security vulnerabilities.
Customer service can enhance the experience of users facing P2P fraud by providing prompt, empathetic, and clear support throughout the resolution process. Offering accessible communication channels and knowledgeable representatives can help address concerns effectively. Additionally, educating users about fraud prevention and the platform's security measures can empower them to protect themselves better. Transparent policies and updates on case progress can also build trust and reassurance during the recovery process.