Are These Challenges Threatening Your Merchant Portfolio?
Safeguard your merchant portfolio by tackling chargebacks, fraud, and compliance issues head-on to protect revenue and relationships.
High Chargeback Exposure
Rising dispute ratios trigger network fines, reserve hikes, and margin erosion across your merchant portfolio.
Onboarding High-Risk Merchants
Limited real-time KYB means you may approve shell companies or illegal sellers that quickly rack up chargebacks.
Undetected CNP Fraud
Card-not-present attacks move between merchants faster than manual reviews can react, inflating loss rates.
Poor Merchant Visibility
Siloed data hides refund spikes, descriptor errors, and policy violations until they become costly disputes.
Transform Merchant Risk Management with FraudNet Solutions
Enhance acquirer protection with real-time insights, fraud prevention, and seamless merchant onboarding across your portfolio.
Merchant Policy Monitoring
Real-time chargeback and refund rule alerts across all merchants.
KYB Risk Scoring
AI-native onboarding scores flag high-risk entities before approval.
Millisecond Transaction Scoring
Instant CNP fraud detection at authorization.
Unified Merchant Dashboard
Portfolio-wide risk, trend, and compliance insights in one view.
AI-Native Speed and Accuracy
FraudNet's lightning-fast, AI-driven scoring system analyzes every transaction in milliseconds, leveraging global intelligence to thwart fraud without hindering legitimate sales. Safeguard your interchange revenue and enhance merchant satisfaction with seamless, uninterrupted customer experiences.
Portfolio-Level Drill-Down
Gain comprehensive insights into macro risk trends and swiftly drill down to individual MIDs, transactions, or chargeback root causes. Empower your team to proactively engage with merchants and address issues before they escalate to costly network threshold breaches.
Automated Compliance Safeguards
Say goodbye to penalties and manual tracking. Our automated compliance safeguards monitor, report, and alert on Visa and Mastercard disputes, ensuring your ratios stay below mandated levels. Keep your teams focused on growth, not spreadsheets, and protect your bottom line effortlessly.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What are chargebacks and why are they a concern for acquirers?
Chargebacks occur when a cardholder disputes a transaction, prompting the issuing bank to reverse the payment. For acquirers, chargebacks can lead to financial losses, potential fines, and damage to merchant relationships. High chargeback ratios may also trigger stricter compliance requirements or penalties from card networks. Reducing chargebacks is crucial for maintaining a healthy merchant portfolio and ensuring compliance with industry standards.
What strategies can acquirers implement to reduce chargebacks?
Acquirers can reduce chargebacks by implementing strategies such as proactive merchant education on fraud prevention, using advanced fraud detection tools, monitoring merchant chargeback ratios, and encouraging best practices like clear transaction descriptors. Regularly reviewing and updating fraud prevention measures and maintaining open communication with merchants can also help identify potential issues before they result in chargebacks.
How can data analytics help in chargeback reduction?
Data analytics can play a pivotal role in chargeback reduction by identifying patterns and trends in transaction data that might indicate fraudulent activity or potential chargeback risks. By analyzing this data, acquirers can develop targeted strategies to address specific issues, such as recurring chargebacks from particular merchants or industries. Analytics can also help in assessing the effectiveness of chargeback reduction initiatives and identifying areas for improvement.
What role do chargeback alerts play in reducing chargebacks?
Chargeback alerts notify merchants of disputes before they escalate into formal chargebacks. By receiving early notifications, merchants can resolve issues directly with customers, potentially avoiding the chargeback process altogether. This proactive approach not only helps in reducing the chargeback ratio but also improves customer satisfaction by addressing disputes quickly and efficiently. Acquirers benefit from fewer chargebacks and improved merchant relationships.
How important is merchant education in chargeback reduction?
Merchant education is crucial for chargeback reduction as it empowers merchants with the knowledge and tools to prevent disputes. By educating merchants about best practices in transaction processing, fraud prevention, and customer service, acquirers can minimize the likelihood of chargebacks. Regular training sessions, informative resources, and personalized consultations can help merchants understand the root causes of chargebacks and how to effectively address them.
What impact does technology have on reducing chargebacks for acquirers?
Technology significantly impacts chargeback reduction by providing acquirers with advanced tools for fraud detection and prevention. Machine learning algorithms, real-time transaction monitoring, and AI-driven analytics offer acquirers the ability to identify and mitigate potential fraud before it leads to chargebacks. Additionally, technology can streamline the dispute management process, making it easier to handle chargeback cases efficiently and effectively, ultimately reducing the financial and operational burden on acquirers.