Balancing Fraud & Customer Experience for Acquirers

Enhance fraud detection, streamline operations, and ensure compliance with FraudNet's real-time, AI-Native solutions tailored for acquirers.

Are Chargebacks, Fraud, and Onboarding Risks Eroding Your Bottom Line?

Gain control over chargebacks, fraud, and onboarding risks to protect your margins and strengthen sponsor-bank relationships.

High Chargeback Exposure

Excessive chargebacks push your portfolio toward network thresholds, trigger fines, and erode interchange margins, yet manual post-facto reviews delay intervention.

Onboarding Risk of High-Risk Merchants

Without real-time KYB, you may unknowingly board shell or illicit businesses, inviting fraud losses and regulatory scrutiny that can jeopardize sponsor-bank relationships.

Fraudulent Transactions Across Portfolios

CNP fraud travels quickly across merchants; lacking cross-merchant analytics, acquirers absorb losses before patterns emerge and spread.

Lack of Merchant Behavior Visibility

Siloed data obscures sudden spikes in refunds, declines, or ticket size, preventing early action to curb emerging risk.

Fraudnet Solutions: Combat Fraud and Mitigate Merchant Risks

Boost profitability and safeguard operations with Fraudnet's proactive risk management solutions for acquirers.

Merchant Policy Monitoring

Spot chargeback spikes instantly; auto-alert risk teams.

KYB Risk Scoring

Score applicants, flag high risk before onboarding.

Transaction Monitoring

Millisecond CNP/CP transaction scoring blocks fraud.

Merchant Dashboard

Live portfolio dashboard shows risk trends & alerts.

Key Capabilities For Acquirers

AI-Native Real-Time Detection

Experience unparalleled fraud prevention with our AI-native real-time detection. Our machine-learning models analyze each transaction in under 300 milliseconds, effectively minimizing fraud while reducing false positives. Elevate your portfolio's security and efficiency with cutting-edge technology designed specifically for acquirers.

Unified Merchant Intelligence

Discover a unified merchant intelligence portal that seamlessly integrates KYB, transaction, dispute, and behavioral data. Empower your team with comprehensive 360° visibility, enabling swift, informed decision-making to mitigate risks and optimize your portfolio's performance effectively. Elevate your acquirer capabilities today.

Automated Compliance Guardrails

Streamline compliance with pre-built rule packs and audit trails, ensuring seamless alignment with card-scheme, KYC, and AML mandates. Reduce the burden of manual paperwork and focus on growing your portfolio confidently, knowing you're fully compliant and protected against regulatory scrutiny.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

Speak with our Solutions Expert Today

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FAQs

What is acquirer fraud monitoring?

Acquirer fraud monitoring refers to the process by which acquiring banks or financial institutions track and analyze transactions to detect and prevent fraudulent activity. This involves using sophisticated algorithms and analytics tools to identify unusual patterns or behaviors that may indicate fraud, allowing the acquirer to take proactive measures to protect merchants and cardholders.

How can acquirers improve their fraud detection capabilities?

Acquirers can enhance their fraud detection capabilities by investing in advanced fraud detection technologies, such as machine learning and artificial intelligence. Additionally, fostering collaboration with merchants, issuers, and other stakeholders to share data and insights can help identify emerging fraud trends. Regular training for staff on the latest fraud schemes and updating fraud detection systems in real-time are also crucial for improving detection rates.

What role does customer experience play in acquirer fraud management?

Customer experience is crucial in acquirer fraud management as it directly affects customer trust and satisfaction. A seamless and secure transaction process reassures customers and reduces the likelihood of transaction abandonment. Acquirers must balance robust fraud detection with minimal disruption to legitimate transactions, ensuring a positive experience. Effective communication, transparency about security measures, and prompt resolution of disputes also contribute to a positive customer experience.

How do acquirers handle false positives in fraud detection?

Acquirers handle false positives by continually refining their fraud detection algorithms to minimize errors. They often employ machine learning models that learn from past data to better differentiate between fraudulent and legitimate transactions. Regularly reviewing and updating fraud detection rules, along with incorporating feedback from merchants and customers, helps reduce false positives. Acquirers may also use multi-layered authentication processes to verify suspicious transactions before any action is taken.

What steps do acquirers take when fraud is detected?

When fraud is detected, acquirers typically follow a set protocol that may include immediately flagging and holding the suspicious transaction, notifying the merchant and cardholder, and initiating an investigation. They may also work with law enforcement if necessary. The acquirer will analyze transaction data and patterns to understand the scope of the fraud and implement measures to prevent similar future incidents. Communication with all parties involved is crucial for effective resolution.

How does real-time fraud detection impact the customer experience?

Real-time fraud detection significantly enhances customer experience by providing immediate protection against fraudulent transactions. This technology allows acquirers to quickly identify and address suspicious activity, reducing the risk of financial loss for both merchants and customers. Although it may occasionally result in transaction delays or additional verification steps, the overall benefit of increased security and trust outweighs potential inconveniences. Customers appreciate the proactive approach, which fosters confidence in the payment system.