Is Your Business Struggling with Chargebacks, Onboarding Risks, and Fraudulent Transactions?
Protect your revenue and reputation by addressing chargebacks, onboarding risks, and fraudulent transactions with proactive monitoring and insights.
High Chargeback Exposure
Rising disputes and network fines cut directly into interchange revenue. Without early warning signals, acquirers shoulder refund costs, damage merchant relationships, and lose the frictionless experience cardholders expect.
Onboarding Risk of High-Risk Merchants
Manual KYB checks miss shell companies or sanctioned entities. When illicit sellers slip through, acquirers face brand damage, compliance penalties, and sudden portfolio losses that disrupt customer trust.
Fraudulent Transactions Across Portfolios
Card-not-present fraud travels fast across merchant networks. Legacy tools flag issues only after settlement, forcing acquirers to reimburse victims and eroding the seamless service buyers demand.
Lack of Merchant Behavior Visibility
Fragmented data hides refund abuse, bot attacks, or policy breaches. Without unified insight, acquirers react slowly, increasing operational friction and jeopardizing service-level agreements.
Elevate Security with FraudNet's Cutting-Edge Solutions
FraudNet empowers acquirers to swiftly mitigate risks, enhance trust, and streamline portfolio management.
Real-Time Portfolio Monitoring
Spot chargeback spikes and policy breaches instantly.
KYB Risk Scoring Engine
Block high-risk merchants at onboarding with dynamic scores.
ML Transaction Scoring
Score every CP/CNP payment in <300 ms to stop fraud.
Merchant Behavior Dashboard
See live risk trends, drill into merchants and act fast.
Enhanced Customer Trust
FraudNet’s AI-driven detection significantly reduces false positives, allowing acquirers to maintain seamless transactions for genuine customers. This ensures a smooth checkout experience and strengthens merchant relationships, fostering trust and loyalty while safeguarding your revenue streams from unnecessary disruptions.
Improved Operational Efficiency
Streamline your risk management with automated scoring, alerts, and case workflows. Empower your team to handle increased transaction volumes efficiently, reducing manual reviews and cutting operational costs. Enhance your capacity to protect your portfolio without overextending your resources.
Regulatory Compliance Support
Stay ahead of regulatory demands effortlessly with built-in audit trails and adaptable rule sets. Our solution ensures compliance with PCI DSS, PSD2 SCA, and regional mandates, reducing penalty risks and allowing you to serve your merchants smoothly and confidently.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is Acquirer frictionless CX?
Acquirer frictionless CX refers to the seamless customer experience provided by payment acquirers, where transactions are processed smoothly without unnecessary interruptions or complications. It involves optimizing the payment journey for merchants and customers while minimizing any obstacles that might lead to cart abandonment or payment failures. This approach aims to enhance user satisfaction and loyalty by ensuring quick, secure, and efficient payment processing.
Why is frictionless CX important for acquirers?
Frictionless customer experience is crucial for acquirers because it directly impacts merchant satisfaction and retention. By providing seamless payment processing, acquirers can help merchants reduce cart abandonment rates, increase conversion rates, and improve overall customer satisfaction. A smooth CX also strengthens the relationship between acquirers and merchants, fosters loyalty, and can lead to increased transaction volumes, benefiting all parties involved in the payment ecosystem.
How can acquirers implement a frictionless CX?
Acquirers can implement a frictionless CX by leveraging advanced technologies such as machine learning and AI to streamline payment processes. They can also focus on optimizing their payment gateways to be fast, secure, and easy to integrate. Utilizing tokenization and biometric authentication can enhance security without adding friction. Additionally, providing multi-channel support and ensuring compatibility with various payment methods and devices can further enhance the seamlessness of the customer experience.
What role does technology play in achieving frictionless CX for acquirers?
Technology plays a pivotal role in achieving a frictionless CX by enabling real-time data processing, secure transaction handling, and seamless integration with payment systems. Advanced analytics and AI can help in fraud detection and prevention while ensuring that legitimate transactions are processed swiftly. Moreover, APIs and cloud-based solutions facilitate easy integration and scalability, allowing acquirers to offer a consistent and efficient payment experience across different platforms and devices.
What are the challenges acquirers face in providing frictionless CX?
Acquirers face several challenges in providing frictionless CX, including balancing security with ease of use, managing diverse payment methods, and ensuring system reliability and uptime. They must also keep up with rapidly evolving technology and regulatory requirements. Furthermore, integrating with various merchant systems and maintaining a consistent experience across different market segments can be complex. Overcoming these challenges requires continuous innovation and adaptation to meet the changing needs of merchants and consumers.
How does frictionless CX benefit merchants and consumers?
Frictionless CX benefits merchants by reducing transaction drop-offs, increasing sales conversions, and enhancing customer loyalty. A seamless payment process can lead to higher customer satisfaction and repeat business. For consumers, it means a smoother and faster checkout experience, with fewer hurdles and reduced frustration. This can enhance their overall shopping experience, leading to increased trust and preference for merchants who offer such streamlined transactions. Ultimately, it creates a win-win scenario for both merchants and consumers.