Are These Fraud Challenges Impacting Your Business?
Safeguard your reputation, enhance customer trust, and boost profits by effectively tackling common fraud challenges.
Account Takeovers (ATO)
Phishing, SIM swaps, and credential leaks let criminals seize cardholder accounts, drive unauthorized spend, and damage issuer reputation—all while support teams struggle to reassure legitimate customers.
Synthetic Identity Fraud
Fraudsters blend real and fake data to open new cards, leaving issuers with charge-offs, compliance scrutiny, and skewed credit-risk models that inflate portfolio loss projections.
False Declines at Authorization
Overly rigid risk rules flag good transactions as fraud, frustrating cardholders, increasing call-center volume, and pushing profitable spend to competing cards or alternative payment rails.
Manual Review Bottlenecks
Analyst queues swell during holiday peaks, slowing dispute resolution, extending chargeback windows, and raising operating costs that erode already-thin interchange margins.
Boost Security & Trust with FraudNet's Innovative Solutions
FraudNet empowers issuers to protect accounts, streamline operations, and enhance cardholder trust seamlessly.
Real-Time Fraud Detection
Millisecond scoring blocks fraud and preserves genuine spend.
Global Fraud Intelligence Hub
Shares cross-issuer insights to stop emerging fraud without overblocking.
Behavioral Biometrics
Continuous authentication thwarts ATOs without extra friction.
No-Code Rules Engine
Effortlessly create or update rules to keep up with new fraud patterns, no coding required.
Precision AI Scoring
FraudNet’s cutting-edge AI-Native models scrutinize thousands of transaction signals, slashing false positives by up to 70%. This precision ensures emerging fraud is intercepted instantly, safeguarding issuer reputations and maximizing legitimate cardholder spend in real time.
End-to-End Automation
Streamline your fraud management process from alert triage to dispute recovery with our unified platform. By orchestrating every step seamlessly, you minimize manual interventions, slash investigation costs, and maintain a smooth operation, ensuring your resources are used efficiently and effectively.
Seamless Cardholder Experience
Ensure your card remains the preferred choice with accurate decisions that minimize declines and streamline onboarding. Build consistent trust with cardholders, enhancing their experience while maximizing lifetime value and ensuring your place at the top of their wallet.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is Issuer frictionless CX?
Issuer frictionless CX refers to creating a seamless and efficient customer experience in financial transactions, particularly in digital payments. It involves minimizing barriers or 'friction' that can inconvenience users during transactions, such as lengthy authentication processes or complex user interfaces. By leveraging technologies like biometric authentication and AI-driven fraud detection, issuers aim to enhance user satisfaction while maintaining security and compliance.
Why is frictionless CX important for issuers?
Frictionless CX is crucial for issuers as it enhances customer satisfaction and loyalty by providing a smooth and efficient transaction process. In a competitive market, offering a seamless experience can differentiate an issuer and attract more customers. Additionally, reducing friction often leads to faster transaction times, fewer cart abandonments, and increased transaction volumes, all of which contribute positively to an issuer's bottom line.
How do issuers balance security with a frictionless experience?
Issuers balance security with a frictionless experience by employing advanced technologies such as machine learning and AI to detect fraud without compromising user convenience. Techniques like behavioral biometrics and risk-based authentication allow for background security checks that don't disrupt the user flow. By analyzing transaction patterns in real-time, issuers can accurately assess risk levels and apply additional verification only when necessary, thus maintaining both security and user experience.
What role does technology play in frictionless CX for issuers?
Technology plays a pivotal role in achieving frictionless CX for issuers by enabling seamless and secure transactions. Advanced technologies such as AI, machine learning, and biometric authentication help streamline processes, reduce the need for manual intervention, and enhance security. These technologies allow issuers to offer personalized and efficient services, such as instant approvals and real-time fraud detection, thereby improving the overall customer experience while maintaining high security standards.
What are some common challenges issuers face in implementing frictionless CX?
Common challenges issuers face in implementing frictionless CX include integrating new technologies with legacy systems, ensuring data privacy and security, and balancing the need for seamless user experiences with regulatory compliance. Additionally, there can be resistance to change within organizations, and the cost of implementing advanced technologies can be significant. Issuers must also continuously adapt to evolving customer expectations and the fast-paced technological landscape to maintain a competitive edge.
How can issuers measure the success of their frictionless CX initiatives?
Issuers can measure the success of their frictionless CX initiatives through various metrics such as customer satisfaction scores, transaction completion rates, and the reduction in cart abandonment. Monitoring the rate of successful transactions without additional authentication steps and tracking customer feedback can provide insights into the user experience. Additionally, analyzing metrics related to fraud detection efficiency and the speed of transaction processing can help issuers assess the effectiveness of their frictionless CX efforts.