Overcoming Fraud Alert Fatigue for Payment Service Providers

Reduce Fraud Alert Fatigue: Streamline Detection, Improve Accuracy, and Boost Analyst Efficiency with Our Innovative Solution.

Are These Payment Processing Challenges Holding You Back?

Optimize your payment processes, reduce inefficiencies, and boost revenue by addressing common payment processing challenges effectively.

Excessive False Positives

Rigid rule sets flag too many good PSP transactions, inflating manual reviews, hurting merchant conversion, and eroding fee revenue.

Analyst Alert Fatigue

Thousands of daily fraud pings desensitize PSP investigators, delaying real threats and increasing chargeback losses.

Siloed Channel Visibility

Cards, wallets, ACH, and alt-pay rails are monitored separately, letting cross-channel fraud hide and frustrating auditors.

Complex Global Compliance

PSPs juggle PCI-DSS, PSD2 SCA, and varied AML mandates; manual reporting drains resources and risks costly penalties.

FraudNet: Revolutionizing Fraud Detection and Compliance Solutions

Boost efficiency and security with FraudNet, minimizing fraud risks and regulatory burdens for Payment Service Providers.

AI-Native Risk Scoring

Slashes false positives without slowing approvals.

Smart Alert Triage

Ranks cases by risk so analysts tackle what matters first.

Omni-Channel Correlation

Links data across rails to expose complex fraud rings fast.

Automated Compliance Suite

Generates audit-ready reports and cuts regulatory workload.

Key Capabilities For Payment Service Providers

Real-Time, Self-Learning Detection

FraudNet’s cutting-edge AI models continuously adapt in real-time, ensuring high approval rates and effectively blocking new threats as they emerge. This dynamic detection system empowers Payment Service Providers to maximize legitimate transactions while minimizing fraud risk effortlessly.

Unified Case Management Workspace

Streamline your payment alert process with our Unified Case Management Workspace. Investigate and resolve alerts seamlessly within a single console, cutting analyst workload by up to 50%. Enhance efficiency and focus on what truly matters—improving merchant conversion and revenue retention.

Embedded Global Compliance

Effortlessly meet PCI-DSS, PSD2, and AML mandates with our cutting-edge compliance suite. Our auto-updated rule libraries and instant reporting streamline your regulatory processes, ensuring you're always audit-ready without the need for additional staff, saving you time and resources.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

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FAQs

What is PSP fraud alert fatigue?

PSP fraud alert fatigue occurs when payment service providers (PSPs) and their staff become desensitized to fraud alerts due to the high volume of notifications. This can lead to slower response times, increased risk of overlooking genuine fraud attempts, and decreased effectiveness in fraud prevention efforts.

What causes fraud alert fatigue in PSPs?

Fraud alert fatigue is primarily caused by an overwhelming number of alerts, many of which may be false positives. This can be due to overly sensitive fraud detection systems, lack of proper alert prioritization, or inadequate data analytics. As a result, PSP employees may become overwhelmed, leading to reduced vigilance and slower response times.

How can PSPs reduce fraud alert fatigue?

To reduce fraud alert fatigue, PSPs can implement more sophisticated fraud detection algorithms that reduce false positives, prioritize alerts based on risk levels, and provide clear, actionable insights. Regularly updating and tuning detection systems, along with training staff to efficiently manage alerts, can also help maintain alert effectiveness and mitigate fatigue.

What are the consequences of ignoring fraud alert fatigue?

Ignoring fraud alert fatigue can lead to significant consequences, including an increase in successful fraudulent transactions, financial losses, and damage to the PSP's reputation. It can also result in decreased employee morale, higher turnover rates, and ultimately, a diminished ability to effectively detect and prevent fraud.

How does fraud alert fatigue impact customer relationships?

Fraud alert fatigue can negatively impact customer relationships by delaying the detection and prevention of fraudulent activities, leading to unauthorized transactions and compromised accounts. Customers may lose trust in the PSP's ability to protect their financial information, resulting in dissatisfaction, increased complaints, and potential loss of clientele.

What role does technology play in combating fraud alert fatigue?

Technology plays a crucial role in combating fraud alert fatigue by enabling more accurate and efficient fraud detection systems. Advanced technologies like machine learning and artificial intelligence can help analyze transaction patterns, reduce false positives, and prioritize alerts. Automation can also streamline alert management, allowing human resources to focus on high-risk cases and reducing the overall burden on staff.