Is Your Platform Struggling with These Critical Merchant Management Challenges?
Optimize your platform's efficiency and reputation by overcoming these critical merchant management challenges seamlessly and effectively.
Fragmented Merchant Oversight
Managing thousands of diverse merchants across multiple systems makes it hard to spot policy breaches, hidden high-risk activity, or early indicators of brand-damaging fraud.
Chargeback Exposure
Excessive chargebacks violate card-network thresholds, trigger costly fines, and signal weak controls—quickly eroding issuer, acquirer, and consumer trust in your platform.
Manual KYB Bottlenecks
Spreadsheet-driven due-diligence can’t keep pace with SMB onboarding volumes, allowing fraudulent or non-compliant merchants to slip through and tarnish your reputation.
Limited Real-Time Risk Visibility
Without a unified dashboard, compliance and fraud teams react slowly to emerging threats, increasing the chance of public incidents that damage your brand.
FraudNet Solutions: Defend Your Brand Instantly
Empower Payment Service Providers with automated risk management, safeguarding reputation and ensuring seamless merchant oversight.
Policy Monitoring
Automates chargeback, refund, and volume thresholds to protect PSP reputation.
Transaction Monitoring in Milliseconds
Screens CNP and CP transactions in ms, blocking fraud before brand damage occurs.
KYB Screening
Layers identity and behavior checks at onboarding, keeping high-risk merchants out.
Risk Tiering & Scoring
Ranks merchants by real-time risk so teams act fast on reputational threats.
Unified, Real-Time Dashboards
Gain a consolidated view of transaction and merchant-level risks in real time, empowering your team to make swift, informed decisions. This not only prevents public incidents but also safeguards your brand's reputation, ensuring trust and confidence from issuers and consumers alike.
AI-Native Fraud Detection
FraudNet's lightning-fast scoring system evaluates every transaction within milliseconds, effectively blocking Card Not Present (CNP) and Card Present (CP) fraud attempts. Safeguard your platform from costly chargebacks and negative media exposure, ensuring your reputation remains intact and trusted by all stakeholders.
Streamlined KYB Automation
Streamline your onboarding with our automated KYB solution, integrating layered identity, ownership, and behavior checks. This reduces manual reviews, speeds up merchant onboarding, and ensures that only reputable, compliant merchants become part of your portfolio, safeguarding your brand's integrity and reputation.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is PSP reputation damage prevention?
PSP reputation damage prevention involves strategies and practices designed to protect the image and credibility of Payment Service Providers. This includes mitigating risks related to fraud, data breaches, and operational failures that can harm a PSP's standing with clients, partners, and regulators. Effective prevention requires robust security measures, transparent communication, and compliance with industry standards and regulations to maintain trust and confidence in the services offered.
Why is reputation important for Payment Service Providers?
Reputation is crucial for Payment Service Providers because it directly impacts customer trust, client retention, and the ability to attract new business. A strong reputation can differentiate a PSP in a competitive market, leading to more partnerships and growth opportunities. Conversely, reputation damage can result in loss of business, regulatory scrutiny, and financial losses. Therefore, maintaining a positive reputation is essential for long-term success and sustainability in the payments industry.
What are common causes of reputation damage for PSPs?
Common causes of reputation damage for PSPs include data breaches, fraudulent activities, poor customer service, non-compliance with regulations, and operational failures. Additionally, negative media coverage or customer complaints amplified through social media can significantly harm a PSP's reputation. Proactively addressing these issues through robust security measures, effective risk management, and transparent communication can help mitigate potential damage and preserve the PSP's reputation.
How can PSPs prevent data breaches?
PSPs can prevent data breaches by implementing strong cybersecurity measures, such as encryption, multi-factor authentication, and regular security audits. Training employees on security best practices and ensuring compliance with industry standards and regulations, such as PCI DSS, are also crucial. Additionally, monitoring and responding to threats in real-time, alongside maintaining up-to-date software and systems, can significantly reduce the risk of data breaches and protect sensitive customer information.
What role does compliance play in reputation management for PSPs?
Compliance plays a critical role in reputation management for PSPs by ensuring adherence to industry regulations and standards. This helps prevent legal issues, regulatory penalties, and negative publicity that can damage a PSP's reputation. By demonstrating a commitment to compliance, PSPs can build trust with customers, partners, and regulators. Regular audits, transparent reporting, and staying informed about regulatory changes are key strategies for maintaining compliance and protecting reputation.
How can effective communication help in reputation damage prevention?
Effective communication is vital in reputation damage prevention by ensuring transparency and fostering trust with stakeholders. In the event of an issue, timely and honest communication can mitigate negative perceptions and demonstrate a PSP's commitment to resolving problems. Clear messaging about security measures, compliance efforts, and customer support can reinforce confidence in the PSP's services. Additionally, proactive engagement with customers and media can help manage narratives and protect the PSP's reputation.