Balancing Fraud & Customer Experience for Payment Service Providers

Enhance customer satisfaction and reduce fraud with AI-Native solutions tailored to your unique payment service challenges.

Is Your Payment System Struggling with These Common Frustrations?

Streamline your payment system to enhance revenue, boost shopper trust, and reduce operational costs with efficient solutions.

High False-Positive Declines

Over-sensitive rules force PSPs to block legitimate transactions, eroding merchant revenue and damaging shopper trust.

Manual Review Bottlenecks

Analysts juggle siloed tools and spreadsheets, delaying decisions, inflating operating costs, and exposing PSPs to chargeback windows.

3DS & SCA Checkout Friction

Rigid step-up authentication interrupts fast payments; every extra click raises cart-abandonment rates and merchant complaints.

Evolving Threats & Regulations

Fraud rings pivot quickly while mandates like PSD2 and PCI DSS tighten, leaving PSPs struggling to update defenses in time.

Empower Your Defense with FraudNet's Intelligent Solutions

Enhance Payment Service Providers' efficiency and trust by reducing declines, costs, and checkout friction.

AI-Native Real-Time Scoring

Millisecond risk scores slash false positives without slowing checkout.

Dynamic Risk-Based Auth

Adaptive step-ups only when needed, preserving good-user experience.

Intelligent Case Automation

Workflow rules auto-triage alerts, cutting manual reviews and cost.

Unified Data & Compliance Hub

Central view meets PSD2, PCI, AML needs while tracking new attack trends.

Key Capabilities For Payment Service Providers

Self-Learning Fraud Intelligence

FraudNet seamlessly integrates global consortium insights with your merchant data, instantly adapting to block emerging fraud tactics. Protect your revenue and customer trust by staying a step ahead of fraudsters, ensuring your transactions are secure and efficient.

Seamless Customer Journey

Enhance your payment gateway's performance with context-aware scoring and dynamic risk-based authentication, ensuring over 95% of legitimate transactions sail through effortlessly. Boost your conversion rates and lifetime value while maintaining a seamless shopper experience, fostering trust and satisfaction.

Lower Cost-Per-Transaction

Slash your operational costs by up to 40% with our integrated analytics and automated case management system. By reducing chargebacks and streamlining your processes, you can focus on growing your business while we handle the complexities of fraud prevention efficiently.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

Speak with our Solutions Expert Today

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FAQs

What steps should I take if I suspect fraudulent activity on my account?

If you suspect fraudulent activity, immediately contact your payment service provider's customer support. Provide them with details of the suspicious transactions and any other relevant information. It's crucial to change your account passwords and monitor your account for further unauthorized activities. In some cases, your provider might advise you to temporarily freeze your account or issue a new payment card to prevent further fraud.

How can payment service providers help in preventing fraud?

Payment service providers use advanced fraud detection systems that analyze transaction patterns in real-time. These systems employ machine learning algorithms to spot anomalies and flag suspicious transactions. PSPs also offer features like two-factor authentication, tokenization, and encryption to enhance security. By educating customers about common fraud tactics and providing timely alerts, PSPs can effectively reduce the risk of fraud.

What information do fraud detection systems analyze to identify fraudulent transactions?

Fraud detection systems analyze various data points, including transaction amounts, frequency, geographical location, device information, and user behavior patterns. They look for inconsistencies and compare them against known fraud indicators. By evaluating these factors in real-time, the systems can flag suspicious activities for further review. The use of AI and machine learning helps in continuously improving the accuracy of these detections.

How can I protect myself from phishing attacks related to PSP fraud?

To protect yourself from phishing attacks, always verify the authenticity of emails and messages claiming to be from your payment service provider. Avoid clicking on links or downloading attachments from unknown sources. Use strong, unique passwords for your accounts and enable two-factor authentication wherever possible. Regularly update your software and security patches to protect against vulnerabilities. If in doubt, contact your PSP directly using official contact details.

What should I do if my payment card details are stolen?

If your payment card details are stolen, immediately notify your payment service provider or bank to report the theft. Request to block the card and issue a replacement. Review your recent transactions for unauthorized charges and dispute any suspicious activity. It's also a good practice to check your credit report for any unusual entries. Consider setting up transaction alerts to monitor future activities more closely.

How does two-factor authentication help in preventing fraud?

Two-factor authentication (2FA) adds an extra layer of security by requiring two forms of verification before granting access to an account. Typically, this involves something you know (like a password) and something you have (such as a mobile device for receiving a one-time code). By requiring two different types of information, 2FA significantly reduces the likelihood of unauthorized access, even if your password is compromised.