Effective Merchant Risk Scoring for Payment Service Providers

Boost PSP efficiency by automating merchant risk scoring, enhancing compliance, mitigating chargebacks, and gaining real-time risk insights.

Is Your Payment Service Provider at Risk Due to These Common Pain Points?

Identify and address critical vulnerabilities in your operations to protect your business, reduce risk, and enhance compliance.

Fragmented Merchant Oversight

Disparate tools make it hard for PSP teams to track thousands of merchants, letting high-risk behaviors slip through unnoticed and increasing exposure to fines and brand damage.

Chargeback Exposure

Rising card-holder disputes push merchants past card-network thresholds, triggering higher fees, possible account termination, and greater financial liability for the PSP.

Manual KYB Risk Assessments

Paper-heavy onboarding slows growth, creates data gaps, and raises the odds of approving shell companies, sanctioned entities, or fraudulent operators.

Insufficient Real-Time Risk Visibility

Without millisecond-level alerts, PSPs react after fraud occurs, missing the window to stop suspicious transactions or proactively counsel at-risk merchants.

FraudNet Solutions: Transforming Risk Management with Precision

FraudNet empowers Payment Service Providers to mitigate risks, streamline processes, and protect their reputation.

Policy Monitoring

Auto-flag merchants breaching chargeback or refund limits.

Transaction Screening

Score every CNP and CP payment in under 50 ms.

Automated KYB

Layered ID, ownership, and sanction checks at signup.

Dynamic Risk Tiering

Continuously classify merchants as low, mid, or high risk.

Key Capabilities For Payment Service Providers

AI-Native, Real-Time Detection

FraudNet delivers instant scoring for every transaction and merchant, empowering Payment Service Providers to act swiftly. Prevent losses, avoid penalties, and maintain compliance effortlessly by catching threats before they escalate, ensuring your operations run smoothly and securely.

Unified Merchant & Transaction Dashboard

Access a comprehensive dashboard that merges historical data, live alerts, and chargeback metrics, empowering your risk teams with actionable insights. Eliminate the need to switch between systems and enhance your ability to manage merchant risks efficiently and effectively.

Scalable, Automated KYB

FraudNet revolutionizes onboarding with customizable rule sets, global watch-list integrations, and ongoing monitoring—automating the tedious manual processes. This keeps your operations seamless and ensures you're always prepared for audits, allowing your team to focus on growth and risk management.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

Speak with our Solutions Expert Today

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FAQs

What is PSP merchant risk scoring?

PSP merchant risk scoring is a process used by Payment Service Providers to assess the risk level associated with a merchant's transactions. It involves analyzing various factors such as transaction history, chargeback rates, and business type to assign a risk score. This score helps PSPs identify merchants who might pose a higher risk of fraud or financial loss, allowing them to take preventive measures like enhanced monitoring or additional verification steps.

Why is merchant risk scoring important for PSPs?

Merchant risk scoring is crucial for PSPs because it aids in identifying potential fraud, minimizing financial losses, and maintaining regulatory compliance. By assessing the risk associated with each merchant, PSPs can tailor their risk management strategies to mitigate threats while ensuring a smooth transaction process for genuine merchants. This proactive approach helps in building trust with consumers and reducing the likelihood of fraud-related disputes and chargebacks.

What factors are considered in merchant risk scoring?

Merchant risk scoring considers various factors, including the merchant's industry type, transaction volume and frequency, chargeback and refund rates, geographical location, and historical fraud incidents. Additionally, the type of products or services offered, customer demographics, and the merchant's business history can influence the risk score. Advanced systems may also use machine learning models to dynamically assess risk based on real-time data and evolving fraud patterns.

How often should merchants be re-evaluated for risk?

The frequency of re-evaluating merchants for risk depends on various factors, including the merchant's business model, transaction volume, and historical risk profile. High-risk merchants may require more frequent assessments, potentially on a monthly or quarterly basis. In contrast, lower-risk merchants might be evaluated annually. PSPs should also consider re-evaluating merchants when there are significant changes in business operations, spikes in transaction volume, or changes in fraud trends.

What are the consequences for merchants with high risk scores?

Merchants with high risk scores may face several consequences, including increased scrutiny and monitoring of their transactions, higher transaction fees, or the implementation of additional security measures, such as two-factor authentication. In severe cases, PSPs might limit transaction volumes, delay settlements, or even terminate the merchant account if the risk is deemed too high. These measures aim to protect the PSP and consumers from potential fraud or financial loss.

How can merchants reduce their risk score?

Merchants can reduce their risk score by implementing robust fraud prevention measures, such as using secure payment gateways, maintaining PCI compliance, and employing advanced fraud detection tools. Regularly monitoring transaction patterns and chargeback ratios, improving customer service, and ensuring transparent communication with customers can also help. Additionally, merchants should keep their business information and practices up to date, as outdated or inaccurate data can contribute to a higher risk score.