Managing High-Risk Merchants in Payment Service Providers

Streamline risk management with real-time fraud detection, compliance enforcement, and tailored solutions for high-risk merchants, ensuring seamless operations.

Is Your PSP Struggling with Fragmented Oversight and Growing Chargeback Risks?

Gain complete visibility and control over your merchant portfolio, minimizing regulatory risks and chargeback challenges efficiently.

Fragmented Merchant Oversight

Disparate data sources make it hard for PSP risk teams to view portfolio health in one place, delaying interventions and increasing regulatory exposure.

Chargeback Exposure

High-risk merchants often exceed dispute thresholds, triggering fines, scheme monitoring programs, and unexpected loss provisions for the PSP.

Manual KYB Risk Assessments

Spreadsheet-driven onboarding slows growth, misses hidden ownership links, and lets fraudulent entities slip through initial checks.

Insufficient Real-Time Risk Visibility

Without millisecond transaction screening, PSPs react after fraud occurs, eroding margins and credibility with acquiring banks.

FraudNet: Transforming Risk Management with Smart Solutions

Fraudnet streamlines oversight and reduces chargeback risks, empowering PSPs with efficient, proactive risk management.

Policy Monitoring

Automates chargeback, refund, and volume limits per merchant.

Transaction Monitoring

Scores CNP and CP payments in milliseconds for fraud risk.

KYB Screening

Layers identity, ownership, and behavior checks at onboarding.

Risk Tiering & Scoring

Continuously ranks merchants to trigger targeted controls.

Key Capabilities For Payment Service Providers

Unified, Real-Time Dashboards

Experience seamless oversight with our real-time, unified dashboards. Access both merchant and transaction alerts in one place, empowering you to make swift, informed decisions and streamline regulatory reporting. Elevate your operational efficiency and maintain compliance effortlessly.

Dynamic Risk Rules

FraudNet’s AI-powered engine intelligently adjusts risk thresholds in real-time, drastically reducing false positives and maintaining chargeback ratios well within scheme limits. This ensures your operations remain smooth and compliant, protecting your margins and enhancing trust with acquiring banks.

Frictionless KYB Automation

Effortlessly onboard compliant merchants in minutes with our automated data pulls, sanctions checks, and entity link analysis. Eliminate delays and reduce risk, ensuring seamless growth and robust compliance for your Payment Service Provider operations. Experience faster, smarter onboarding without compromising security.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

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FAQs

What defines a high-risk merchant for PSPs?

A high-risk merchant is typically characterized by factors such as a higher likelihood of chargebacks, operating in industries prone to fraud, or dealing with high transaction volumes. These merchants often operate in sectors like online gambling, adult entertainment, or travel services, where the risk of fraudulent activities or financial instability is greater, prompting PSPs to apply more stringent monitoring and security measures.

Why do high-risk merchants face higher fees?

High-risk merchants face higher fees due to the increased risk of chargebacks, fraud, and financial instability associated with their business models. Payment service providers (PSPs) often charge higher fees to cover the potential losses and additional resources required to manage these risks. This includes implementing advanced fraud detection systems, conducting regular account reviews, and maintaining reserves to handle any unexpected financial issues, ensuring the PSP can maintain operational stability.

How can high-risk merchants reduce chargebacks?

High-risk merchants can reduce chargebacks by implementing comprehensive fraud prevention measures, maintaining transparent communication with customers, and ensuring clear and accurate transaction descriptors. Additionally, offering excellent customer service, providing clear refund policies, and using advanced transaction monitoring tools can help identify and address potential issues before they result in chargebacks. Regularly reviewing and updating business practices to align with industry standards can further minimize the risk of chargebacks.

What industries are typically considered high-risk by PSPs?

Industries typically considered high-risk by PSPs include online gambling, adult entertainment, travel and tourism, subscription services, and health and wellness products, particularly those involving supplements. These sectors are often associated with higher instances of fraud, chargebacks, and regulatory challenges. The nature of their business models, combined with the potential for financial instability or legal scrutiny, makes them more susceptible to risks that PSPs must carefully manage.

What is a rolling reserve, and why is it required for high-risk merchants?

A rolling reserve is a predetermined percentage of a merchant's daily transactions held by the payment service provider for a specified period. It serves as a security measure to cover potential chargebacks, refunds, or fraud-related losses. For high-risk merchants, rolling reserves are required due to the elevated likelihood of financial disputes or fraudulent activities. This ensures that PSPs have sufficient funds to address any unexpected liabilities, maintaining financial stability for both the provider and the merchant.

How do PSPs assess the risk level of a merchant?

PSPs assess the risk level of a merchant by evaluating various factors such as the merchant's industry, transaction volumes, chargeback history, credit score, and business model. They also consider the geographical regions involved in transactions and any previous associations with fraudulent activities. PSPs may use advanced algorithms and data analysis tools to identify patterns and predict potential risks, enabling them to classify merchants into different risk categories and apply appropriate monitoring and security measures.