Is Your PSP Struggling with These Common Merchant Oversight Challenges?
Optimize your merchant oversight with streamlined processes, reducing risk exposure and safeguarding your bottom line effortlessly.
Fragmented Merchant Oversight
A sprawling, diverse merchant book forces PSP teams to juggle multiple systems, making it easy to miss policy breaches, hidden laundering, or friendly-fraud spikes.
Chargeback Liability & Fines
Excessive disputes trigger network penalties, higher reserves, and strained sponsor-bank relations, directly impacting PSP margins and credibility.
Manual KYB & Onboarding Bottlenecks
Spreadsheet-driven reviews slow merchant activation and leave gaps that let shell companies, sanctioned entities, or high-risk actors slip through.
Limited Real-Time Risk Visibility
Without a unified dashboard, analysts cannot spot suspicious spikes in authorization declines, refunds, or transaction velocity until losses mount.
Streamline Risk Management with FraudNet Solutions
Elevate your merchant oversight with FraudNet, ensuring seamless compliance and reducing financial risks.
Policy Monitoring Automation
Instantly enforces chargeback, refund, and velocity thresholds.
Millisecond Transaction Screening
Scores every CNP and CP payment before authorization completes.
Continuous KYB Screening
Re-checks merchant identity and sanctions data after onboarding.
Dynamic Merchant Risk Tiering
Ranks portfolios by live performance to focus analyst effort.
AI-Native Real-Time Detection
FraudNet's AI-driven technology swiftly processes billions of signals, adapting to evolving fraud tactics in real-time. This ensures Payment Service Providers can effectively halt threats without compromising approval rates, safeguarding both your margins and customer trust with unparalleled precision and speed.
Unified Case & Merchant Dashboard
Streamline your operations with our unified dashboard that seamlessly integrates transaction evidence, policy alerts, and KYB data. Empower your team with clear next steps and a comprehensive audit trail, ensuring efficient oversight and compliance for your diverse merchant portfolio.
Low-Code Workflow Automation
Streamline your operations with intuitive drag-and-drop rules, automated task assignments, and pre-designed dispute letter templates. These tools drastically cut investigation time and eradicate inefficient, manual processes, allowing your team to focus on what truly matters—protecting your margins and maintaining your reputation.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is PSP fraud case management?
PSP fraud case management refers to the processes and tools used by Payment Service Providers to handle and mitigate instances of fraudulent activities. It involves detecting, analyzing, and responding to suspicious transactions to prevent financial losses and protect customer data. Effective case management includes the use of advanced technologies, such as machine learning and AI, to identify patterns and anomalies that may indicate fraudulent behavior.
How does machine learning help in fraud detection for PSPs?
Machine learning helps in fraud detection by analyzing large volumes of transaction data to identify patterns and anomalies that may indicate fraudulent activity. It can adapt to new fraud tactics by learning from each transaction, improving accuracy over time. This technology enables PSPs to detect fraud in real-time, reducing false positives and providing a more efficient and effective response to potential threats.
What role do transaction monitoring systems play in PSP fraud prevention?
Transaction monitoring systems are crucial in PSP fraud prevention as they continuously analyze transactions for suspicious activity. These systems use predefined rules and algorithms to flag unusual patterns or behaviors, such as high-value transactions or rapid purchase sequences. By identifying these anomalies, PSPs can quickly investigate and take action to prevent potential fraud, ensuring the security of their customers' financial data.
How can PSPs manage false positives in fraud detection?
PSPs can manage false positives by refining their fraud detection algorithms to better distinguish between legitimate and suspicious transactions. This involves regularly updating rules and incorporating machine learning to improve accuracy. Additionally, PSPs can implement multi-layered verification processes, such as two-factor authentication, to confirm transaction legitimacy before flagging them as fraudulent. This reduces unnecessary disruptions for customers while maintaining effective fraud prevention.
What are the key components of a successful fraud case management strategy for PSPs?
A successful fraud case management strategy for PSPs includes several key components: real-time transaction monitoring, advanced analytics and machine learning to detect anomalies, a robust incident response plan, collaboration with external fraud prevention networks, and continuous staff training to stay updated on the latest fraud tactics. Additionally, clear communication channels with customers and regulatory compliance are essential to effectively managing fraud cases and maintaining trust.
How important is customer communication in PSP fraud case management?
Customer communication is vital in PSP fraud case management as it helps build trust and enhances the customer experience. By promptly notifying customers of suspicious activity and providing clear guidance on steps they should take, PSPs can prevent further fraud and reassure customers that their security is a priority. Effective communication also involves educating customers about potential scams and how to protect themselves, which can reduce the incidence of fraud attempts.