Are You Struggling with Fragmented Merchant Oversight and Manual KYB Processes?
Streamline oversight and accelerate onboarding to enhance merchant satisfaction, boost revenue, and ensure regulatory compliance effortlessly.
Fragmented Merchant Oversight
PSPs manage thousands of diverse merchants across multiple systems, making it hard to spot chargeback, refund, or velocity breaches in time to protect downstream customer experience.
Manual KYB Risk Assessments
High-volume SMB onboarding depends on spreadsheets and human checks. Delays frustrate new merchants, stall revenue activation, and invite regulatory exposure if details are missed.
Insufficient Real-Time Risk Visibility
Disparate data feeds prevent PSP teams from seeing merchant-level and transaction-level threats in a single view, limiting proactive intervention and eroding payer and payee trust.
False Positive Blocking
Static rule sets flag too many good transactions, freezing merchant cash flow, raising support tickets, and forcing customers to retry or abandon payments.
Fraudnet Solutions: Streamline Merchant Risk and Fraud Prevention
Streamline merchant oversight and KYB processes, enhancing efficiency and safeguarding trust for Payment Service Providers.
Policy Monitoring
Automates merchant policy checks and alerts before issues hit customers.
KYB Screening
Layered KYB checks speed onboarding without adding manual queues.
Unified Risk Dashboards
Live dashboards surface transaction and merchant risk instantly.
Adaptive Rules Engine
Adaptive rules cut false declines, protecting cash flow.
Enhanced Merchant Monitoring
Ensure seamless compliance and exceptional service quality by maintaining every merchant within agreed thresholds. Our continuous policy enforcement across chargebacks, refunds, and velocity safeguards your operations, allowing you to focus on growth while effortlessly upholding regulatory standards and protecting customer experience.
Real-Time Risk Visibility
Experience seamless oversight with our real-time risk dashboards, designed for Payment Service Providers. Instantly identify and address merchant or transaction anomalies, ensuring proactive action before customers detect issues, while maintaining transparency and confidence in your regulatory reporting. Stay ahead with precision monitoring.
Reduced False Positives
Our AI-driven scoring system customizes rules based on industry nuances, transaction size, and historical data, enabling more legitimate payments to be approved. This reduces support costs while maintaining stringent fraud controls, enhancing the efficiency and trustworthiness of your payment processing.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is frictionless customer experience in PSP?
Frictionless customer experience in Payment Service Providers (PSPs) refers to a seamless and smooth transaction process for customers. This involves minimizing any hurdles, delays, or complexities during payment, making it as easy and intuitive as possible. This can include features like one-click payments, secure but swift authentication methods, and intuitive user interfaces, all aimed at enhancing customer satisfaction and reducing cart abandonment.
Why is a frictionless customer experience important for PSPs?
A frictionless customer experience is crucial for PSPs as it directly impacts customer satisfaction and retention. By simplifying and speeding up the payment process, PSPs can reduce cart abandonment rates and increase transaction success. Moreover, a seamless experience fosters trust and loyalty among users, encouraging repeat business and positive word-of-mouth, which are essential for growth in a competitive market.
How can PSPs achieve a frictionless customer experience?
PSPs can achieve a frictionless customer experience by integrating advanced technologies like AI and machine learning for fraud detection, utilizing tokenization for secure transactions, and implementing user-friendly interfaces. Streamlining authentication processes, offering multiple payment options, and ensuring mobile optimization are also key strategies. Continuous feedback and updates based on user behavior help in refining the payment process to meet evolving customer expectations.
What role does security play in a frictionless customer experience?
Security is a fundamental aspect of a frictionless customer experience, as it builds trust and confidence among users. While the goal is to simplify transactions, ensuring robust security measures like encryption, tokenization, and two-factor authentication is crucial. Balancing security with convenience helps prevent fraud without adding unnecessary steps for the user, maintaining a smooth experience while protecting sensitive information.
What are the challenges in creating a frictionless customer experience for PSPs?
Creating a frictionless customer experience poses challenges such as balancing security with ease of use, integrating new technologies without disrupting existing systems, and meeting diverse customer preferences. PSPs must also keep up with regulatory compliance and rapidly changing technological advancements. Addressing these challenges requires ongoing investment in technology, customer research, and a commitment to continuous improvement to stay ahead in the competitive payment landscape.
How do emerging technologies impact frictionless customer experiences in PSPs?
Emerging technologies significantly enhance frictionless customer experiences by enabling faster, more secure, and personalized payment processes. AI and machine learning improve fraud detection and provide real-time insights, while biometrics and tokenization enhance security without compromising convenience. Additionally, blockchain technology offers transparency and efficiency in transactions. These innovations help PSPs streamline operations, reduce friction, and adapt to changing customer needs, ultimately driving better user experiences.