Balancing Fraud & Customer Experience for Payment Companies

Enhance Payment Security with Real-Time Fraud Detection, AI-Driven Risk Decisioning, and Seamless Compliance for Unmatched Customer Confidence.

Are High Fraud Rates and Regulatory Challenges Draining Your Resources?

Boost your security and compliance efficiency, minimizing losses and preserving customer trust without increasing operational costs.

High Fraud Rates in Real-Time Payments

Instant payout rails like RTP and FedNow leave no buffer for manual review. Fraudsters exploit the irrevocability of these rails to siphon funds, forcing payment companies to absorb losses or add friction that frustrates good customers.

Account Takeovers & Synthetic Identities

Stolen credentials and fabricated profiles bypass legacy KYC checks. Once inside, criminals reroute funds, request refunds, or cash out rewards, eroding user trust and inflating support costs for payment providers.

Chargebacks & Payment Disputes

Card-not-present fraud, friendly fraud, and promo abuse spike refund requests. Excessive chargeback ratios hurt scheme standing, trigger fines, and force payment companies to raise reserves that lock up working capital.

Regulatory Fragmentation

Keeping pace with PSD2, 5AMLD, UPI, and evolving U.S. mandates strains compliance teams. Disparate regional rules demand multiple workflows, increasing overhead and the risk of costly audit findings.

Combat Payment Fraud Instantly with FraudNet Solutions

Streamline fraud prevention and compliance, saving payment companies time, money, and customer satisfaction.

Real-Time Transaction Monitoring

Score every payment in milliseconds, blocking fraud before funds move.

Continuous Entity Screening

Auto-check customers & merchants against AML, KYB, and sanctions lists.

AI-Native Risk Decisioning

Learns new patterns to cut false declines and manual reviews.

Unified Case Management

Consolidates alerts, evidence, and workflows for faster resolution.

Key Capabilities For Payment companies

Millisecond-Level Detection

FraudNet's real-time scoring instantly detects suspicious activity, allowing you to block fraud without slowing down legitimate transactions. This ensures seamless customer experiences while safeguarding your conversion rates and interchange revenue, giving your payment company a competitive edge in fraud prevention.

Adaptive Global Models

Harness the power of AI-Native algorithms that leverage your data combined with FraudNet’s extensive network intelligence. Achieve precise risk decisions that adapt to new fraud patterns, ensuring robust protection across all markets you serve, enhancing security without disrupting customer experience.

Single Pane of Glass

Streamline your operations with a unified dashboard that integrates alerts, case tools, and regulatory reporting. Empower your teams to swiftly investigate incidents, share vital insights, and ensure compliance—all while reducing overhead costs and enhancing operational efficiency.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

Speak with our Solutions Expert Today

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FAQs

What types of payment fraud can detection software identify?

Detection software can identify various types of payment fraud, including credit card fraud, account takeover, phishing attacks, identity theft, and transaction laundering. Advanced systems use machine learning algorithms to analyze transaction patterns and flag suspicious activities, helping businesses prevent fraudulent transactions before they occur. This proactive approach not only safeguards the company but also enhances customer trust by ensuring their financial data is protected.

How can customers report suspected fraud on their accounts?

Customers can report suspected fraud by contacting the payment company's customer service via phone, email, or in-app messaging. Many companies also offer a dedicated fraud hotline or a section on their website for reporting fraud. It's crucial for customers to report any suspicious activity immediately to minimize potential losses and allow the payment company to take swift action in safeguarding their accounts.

What steps should a customer take if they believe their account has been compromised?

If a customer believes their account has been compromised, they should immediately contact their payment provider to report the issue and freeze their account. They should change their account passwords and monitor their account for any unauthorized transactions. Additionally, customers should review their credit reports for unfamiliar activities and consider placing a fraud alert on their credit files with major credit bureaus to prevent further unauthorized access.

How do payment companies ensure the security of customer data?

Payment companies ensure the security of customer data by implementing robust encryption protocols, secure authentication processes, and regular security audits. They employ advanced fraud detection systems that monitor transactions in real-time for unusual patterns. Additionally, many companies adhere to industry standards such as PCI-DSS compliance to protect sensitive data and regularly update their security measures to address emerging threats and vulnerabilities.

What should customers look for to identify potential phishing scams?

Customers should be cautious of emails or messages requesting personal or financial information, especially if they include urgent warnings or unfamiliar links. Legitimate companies will not ask for sensitive information through insecure channels. Customers should verify the sender's email address, check for grammatical errors, and avoid clicking on suspicious links. When in doubt, contact the company directly using official contact methods to verify the authenticity of the communication.

How do payment companies handle fraudulent transactions once detected?

Once a fraudulent transaction is detected, payment companies typically freeze the affected account to prevent further unauthorized activity. They investigate the incident to confirm the fraud and work with the customer to reverse any unauthorized charges. Companies also collaborate with law enforcement and other financial institutions to track down and prosecute fraudsters. Throughout this process, they keep the customer informed and provide guidance on how to secure their account against future threats.