Boost customer trust and reduce operational costs with seamless fraud detection that enhances transaction approval rates and adapts to threats.
Streamline security to boost approvals, reduce friction, and enhance trust, driving revenue and strengthening merchant relationships.
Multiple step-ups, captcha walls, or 3-DS challenges can slow checkout, driving shoppers away and cutting processors’ authorization revenue.
Rigid rule sets mistakenly flag legitimate payments, depressing approval rates, increasing chargeback inquiries, and eroding merchant and cardholder trust.
Analysts juggle siloed tools to clear queues of flagged transactions, inflating operating costs and delaying settlement for merchants.
Synthetic IDs, bot farms, and ATO schemes mutate quickly, forcing processors to update controls without degrading user experience.
Streamline transactions, boost approval rates, and maintain customer trust with FraudNet's cutting-edge fraud prevention.
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
Approve more valid transactions confidently.
Experience double-digit reductions in fraud-related chargebacks
Save time and resources while securing your revenue.
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Detection software can identify various types of payment fraud, including credit card fraud, account takeover, phishing attacks, identity theft, and transaction laundering. These systems use sophisticated algorithms to analyze transaction patterns and detect anomalies that may indicate fraudulent activity. By continuously monitoring and updating their databases, these tools can effectively identify and prevent potential threats, thus safeguarding both merchants and customers from financial loss.
Fraud detection can significantly impact the customer experience by preventing unauthorized transactions and protecting personal information. However, overly stringent fraud prevention measures may lead to false positives, resulting in legitimate transactions being declined. This can frustrate customers and lead to a loss of trust. Balancing security with user experience is crucial, ensuring that customers feel safe while also enjoying smooth and hassle-free transactions.
If customers suspect fraud on their account, they should immediately contact their payment processor or financial institution to report the suspicious activity. It's important to monitor account statements regularly for unauthorized transactions. Customers should also change their passwords and enable additional security measures, such as two-factor authentication. By acting quickly, customers can minimize potential damage and work with their provider to resolve the issue efficiently.
Payment processors typically have dedicated teams to handle customer complaints regarding fraud. They initiate investigations to verify claims, temporarily block affected accounts to prevent further unauthorized transactions, and work closely with customers to resolve issues. Customers are often required to provide supporting documentation. By maintaining open communication and offering guidance throughout the resolution process, payment processors aim to restore customer confidence and ensure a satisfactory experience.
Common indicators of payment processor fraud include unexpected charges on accounts, sudden declines of legitimate transactions, notifications of account changes not initiated by the customer, and phishing emails or messages asking for personal information. Customers should also be wary of merchant names they do not recognize and any unusual account activity. Awareness and vigilance are key in identifying and addressing potential fraud early on.
Payment processors can improve customer trust by transparently communicating their fraud prevention strategies and reassuring customers of their commitment to security. Providing regular updates on security enhancements and offering educational resources on fraud prevention can empower customers. Additionally, ensuring a seamless experience when addressing fraud-related issues and implementing user-friendly security features, such as biometric authentication, can further enhance trust and foster long-term customer relationships.