Protecting Company Reputation in Payments

Safeguard your reputation with real-time fraud detection, enhance trust, ensure compliance, and drive operational efficiency effortlessly.

Are High Fraud Rates and Complex Regulations Threatening Your Business?

Protect your business from fraud losses and regulatory fines while enhancing customer trust and maintaining your brand reputation.

High Fraud in Card-Not-Present Payments

Instant CNP authorizations give fraudsters a head start. Payment firms face soaring write-offs, lost interchange, and reputational damage when legitimate customers suffer unauthorized charges.

Account Takeovers & Synthetic Identities

Criminals hijack or fabricate accounts to launder funds through payment rails. Stolen balances, regulatory fines, and social-media backlash quickly follow if breaches go public.

Surging Chargebacks and Disputes

Friendly fraud, promo abuse, and refund scams inflate dispute ratios. Excessive chargebacks jeopardize card-network standing and erode consumer confidence in your brand.

Patchwork Global Regulations

PSD2, Nacha, FedNow, and 5AMLD all differ. Inconsistent controls invite examiner scrutiny, penalties, and headlines that can undermine years of brand-equity building.

FraudNet: Revolutionize Fraud Prevention with Cutting-Edge Solutions

Boost security and compliance, reduce fraud losses, and maintain trust with FraudNet's comprehensive solutions.

AI-Native Real-Time Monitoring

Scores each payment in <200 ms, blocking fraud pre-authorization.

Automated Merchant & Consumer Screening

Runs KYB, AML, sanctions checks instantly at onboarding.

Chargeback Risk Analytics

Detects dispute spikes early and recommends targeted action.

Unified Case Management Workspace

Consolidates alerts, evidence, and workflows for fast closure.

Key Capabilities For Payment companies

Precise, Adaptive Detection

FraudNet’s advanced self-learning models scrutinize device, behavior, and network signals to swiftly intercept new threats without increasing false positives. Safeguard your revenue and bolster customer trust by ensuring seamless transactions and minimizing fraud risks for your payment solutions.

Single Source of Truth

Streamline your operations with a unified dashboard that centralizes fraud, risk, and compliance management. Eliminate data silos and reduce investigation time, allowing your team to shift focus from constant firefighting to driving business growth and enhancing customer satisfaction.

Built-In Global Compliance

Stay effortlessly compliant with our built-in global compliance features. Our pre-configured rule sets and audit trails ensure seamless alignment with PCI DSS, PSD2 SCA, Nacha, and more—minimizing regulatory risks and protecting your brand's integrity in a constantly evolving landscape.
Impact & Results

Delivering Results that Matter

We don’t just promise better fraud control—we deliver tangible improvements that protect your business.

97%

Fewer False Positives

Approve more valid transactions confidently.

88%

Fraud Reduction

Experience double-digit reductions in fraud-related chargebacks

60%

Cost Savings

Save time and resources while securing your revenue.

Why FraudNet

Future-Proof Your Fraud & Risk Program

With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.

Customizable & Scalable

No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.

End-to-End Platform

Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.

AI Precision You Can Rely On

Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.

Real-Time Fraud Intelligence

Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.

Testimonials

Real Success From Real Teams

Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.

Director Risk & Fraud, Arvato

FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.

Head of Financial Crime, Countingup

The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.

Fraud Manager, Global Financial Institution

Speak with our Solutions Expert Today

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FAQs

What are common causes of reputation damage for payment companies?

Reputation damage for payment companies often stems from data breaches, security vulnerabilities, poor customer service, unethical business practices, and regulatory non-compliance. These issues can lead to financial losses, legal consequences, and loss of customer trust, significantly impacting a company's brand image and market position.

How can a data breach affect a payment company's reputation?

A data breach can severely damage a payment company's reputation by eroding customer trust and confidence. When sensitive financial information is compromised, it not only leads to potential financial losses for customers but also raises concerns about the company's ability to safeguard personal data. This can result in customer churn, legal liabilities, and a tarnished brand image.

What strategies can payment companies implement to rebuild their reputation after a crisis?

To rebuild their reputation, payment companies should first address the root cause of the crisis and improve security measures. Transparent communication with customers is crucial, alongside offering compensation or support if needed. Investing in customer service improvements and engaging in community or industry outreach can also help restore trust and credibility over time.

How important is social media in managing reputation for payment companies?

Social media is a critical tool for managing a payment company's reputation. It allows companies to quickly address customer concerns, share updates, and provide transparent communication during crises. Positive engagement on social media can enhance customer relationships and brand loyalty, while negative feedback, if not managed well, can escalate and further damage reputation.

What role does customer service play in maintaining a payment company's reputation?

Customer service plays a vital role in maintaining a payment company's reputation. Effective, responsive, and empathetic customer service can enhance customer satisfaction and trust, which are crucial for a positive brand image. Poor customer service, on the other hand, can lead to frustration, negative reviews, and loss of business, all of which harm the company's reputation.

Why is compliance with regulations important for a payment company's reputation?

Compliance with regulations is essential for maintaining a payment company's reputation as it demonstrates commitment to ethical practices, security, and customer protection. Non-compliance can lead to legal penalties, financial losses, and damage to the company's credibility. Adhering to regulations helps build trust with customers, partners, and regulators, reinforcing the company's reliability and integrity.