Are High Fraud Rates and Complex Regulations Disrupting Your Real-Time Payments?
Protect your business and enhance user trust by efficiently managing fraud and compliance challenges in real-time payments.
High Fraud Rates in Real-Time Payments
Instant settlement leaves no time for manual review. When a fraudulent transfer clears in seconds, you absorb the loss and risk customer churn caused by reimbursement delays or frozen funds.
Account Takeovers & Synthetic Identities
Criminals hijack logins or create lifelike fake profiles that sail through legacy checks. Once inside, they move money, drain wallets, and erode user trust—hurting your brand’s promise of frictionless pay-outs.
Chargebacks & Payment Disputes
Card-not-present fraud, refund abuse, and friendly fraud spike dispute volumes. Excess chargebacks trigger network penalties, inflate operating costs, and force you to add verification steps that frustrate genuine buyers.
Regulatory Fragmentation
PSD2, FedNow, FATF, and other regional rules demand unique workflows. Juggling multiple screening vendors and audit trails slows onboarding, increasing drop-offs and limiting your global expansion.
Empower Payments with FraudNet's Cutting-Edge Solutions
Reduce fraud losses and streamline compliance, empowering payment companies to scale confidently and efficiently.
Real-Time Transaction Monitoring
Score every payment in <300 ms; block risky activity without delay.
Ongoing Entity Screening
Background AML/KYB checks run continuously—no added friction.
AI & Machine Learning Decisioning
Adaptive models cut false positives, speeding good users through.
Centralized Case Management
One workspace to triage and resolve alerts in minutes.
Millisecond-Level, AI-Native Detection
FraudNet's cutting-edge technology analyzes device, behavior, and historical data in real time, instantly approving legitimate payments while intercepting high-risk transactions before they occur. This proactive approach safeguards your revenue and enhances customer trust by preventing fraud without disrupting the payment experience.
Continuous AML & Sanctions Screening
Effortlessly adhere to global mandates with FraudNet's continuous updates on watchlists, PEP, and adverse-media checks. Our seamless integration ensures compliance while maintaining an uninterrupted customer experience, allowing payment companies to focus on innovation and trust without the hassle of manual processes.
Unified Fraud, Risk, and Compliance Console
Empower your team with a unified dashboard—streamline case queues, consolidate evidence, and harness analytics all in one place. This integration not only slashes investigation times and reduces chargebacks but also ensures a seamless, friction-free experience for your customers.
Impact & Results
Delivering Results that Matter
We don’t just promise better fraud control—we deliver tangible improvements that protect your business.
97%
Fewer False Positives
Approve more valid transactions confidently.
88%
Fraud Reduction
Experience double-digit reductions in fraud-related chargebacks
60%
Cost Savings
Save time and resources while securing your revenue.
Why FraudNet
Future-Proof Your Fraud & Risk Program
With an integrated platform designed for precision, agility, and impactful results, enabling your team to make smarter decisions, improve operational efficiency, and fuel your business growth.
Customizable & Scalable
No-code rules engine, flexible dashboards, and tailor-made machine learning models that are designed to adapt seamlessly and scale alongside your business.
End-to-End Platform
Unify fraud detection, compliance, and risk management into one powerful solution, saving valuable time and streamlining your operations.
AI Precision You Can Rely On
Reduce false positives, detect and prevent more fraud, and mitigate risk with highly accurate, real-time risk scoring and anomaly detection you can trust.
Real-Time Fraud Intelligence
Leverage advanced analytics, comprehensive reporting, and our Global Anti-Fraud Network to make faster, smarter decisions on the spot.
Testimonials
Real Success From Real Teams
Fraud.net’s flexibility has helped our AfterPay business grow by allowing us to meet our increasingly complex customer and country requirements. Their platform has enabled Arvato to increase our agility and significantly reduce fraud attacks.
Director Risk & Fraud, Arvato
FraudNet's combination of customized machine learning and flexible rules management has been transformative. We've achieved dramatic efficiency gains while maintaining robust fraud protection - a game-changer as we navigate evolving regulatory requirements.
Head of Financial Crime, Countingup
The great usability of Fraud.net is night and day when comparing it to our prior risk prevention platform. Reporting is also faster, more straightforward, and more impactful. With Fraud.net, we can easily visualize and share findings, providing our leadership with a clear understanding of the return-on-investment for our activities in real-time.
Fraud Manager, Global Financial Institution
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FAQs
What is frictionless customer experience (CX) in the context of payment companies?
Frictionless customer experience in payment companies refers to a seamless, hassle-free process for users to complete transactions. It involves minimizing obstacles or delays, such as lengthy forms or complex authentication steps, to ensure a smooth and efficient payment process. The goal is to enhance user satisfaction by making payments quick, easy, and secure, thereby reducing abandonment rates and improving overall customer loyalty.
Why is frictionless CX important for payment companies?
Frictionless CX is crucial for payment companies as it directly impacts user satisfaction and retention. A seamless payment process reduces cart abandonment rates and encourages repeat usage, leading to increased revenue. Additionally, a positive user experience differentiates a company from its competitors, fostering brand loyalty. In a competitive market, providing a frictionless experience can be a key driver of customer acquisition and retention, ultimately contributing to long-term business success.
How can payment companies ensure security while providing a frictionless experience?
Payment companies can balance security and frictionless CX by implementing advanced security measures that operate in the background, such as machine learning algorithms for fraud detection, biometric authentication, and tokenization. These technologies help identify and mitigate risks without disrupting the user experience. Additionally, employing multi-factor authentication strategically, where necessary, ensures security without adding unnecessary friction. Clear communication about security measures can also enhance user trust while maintaining a seamless experience.
What role does technology play in achieving frictionless CX for payment companies?
Technology is pivotal in achieving frictionless CX for payment companies. Innovations such as artificial intelligence and machine learning enable real-time fraud detection and personalized user experiences without manual intervention. Mobile payment solutions, digital wallets, and contactless payments provide users with quick and convenient transaction methods. Additionally, APIs and integrations allow for seamless connectivity with other platforms, enhancing the overall payment experience. Leveraging these technologies ensures smooth, efficient, and user-friendly transactions for customers.
What are some common challenges payment companies face when implementing frictionless CX?
Payment companies often face challenges such as balancing security with usability, integrating new technologies with existing systems, and ensuring consistent experiences across multiple channels. Additionally, regulatory compliance requirements can complicate the implementation of frictionless solutions. Companies must also address diverse customer preferences and technology adoption rates. Overcoming these challenges requires a strategic approach that involves investing in scalable technologies, understanding customer needs, and continuously optimizing processes to deliver seamless and secure payment experiences.
How can payment companies measure the success of their frictionless CX initiatives?
Payment companies can measure the success of frictionless CX initiatives through various metrics such as transaction completion rates, customer satisfaction scores, and Net Promoter Score (NPS). Monitoring cart abandonment rates and analyzing customer feedback can provide insights into user experience improvements. Additionally, tracking the reduction in fraud incidents and the efficiency of payment processing times can indicate the effectiveness of security measures. Regularly reviewing these metrics helps companies refine their strategies to enhance the overall customer experience.